Human Resource Manager

2 weeks ago

Jersey City, United States Real Fruit Bubble Tea Inc. Full time

**Assignment Description**:
**Oversee HR Initiatives and Systems**:

- Supervise all HR activities and systems within the restaurant, ensuring they align with the establishment's goals and standards.
- Conduct regular performance evaluations and provide feedback to restaurant staff, facilitating continuous improvement and professional development.
- Coordinate recruitment efforts, including sourcing, interviewing, and onboarding new employees, to maintain optimal staffing levels and uphold service standards in the restaurant industry.

**Develop Comprehensive HR Plans**:

- Formulate tailored HR strategies encompassing compensation structures, benefits packages, and health and safety protocols specific to the restaurant industry's demands.
- Develop comprehensive plans for talent acquisition, retention, and succession planning, aligning with the unique staffing requirements and growth objectives of the restaurant.
- Implement initiatives to ensure compliance with industry regulations and standards, fostering a safe and supportive work environment conducive to employee well-being and operational excellence.

**Ensure Legal Compliance and Risk Management**:

- Oversee adherence to federal and state HR regulations within the restaurant setting, managing investigations, addressing grievances, and implementing disciplinary measures as needed to minimize legal exposure.
- Develop and implement policies and procedures to ensure compliance with employment laws specific to the restaurant industry, safeguarding against potential legal risks and liabilities.
- Conduct regular audits and assessments to verify compliance with labor laws and industry regulations, proactively identifying and addressing any areas of concern within the restaurant's HR practices.

**People and Culture Management**:

- Act as the main liaison for employee relations in all our USA restaurants, facilitating open communication channels between staff and upper management to resolve issues and uphold a positive workplace atmosphere.
- Establish protocols for addressing employee concerns, promoting transparency and trust among quick service restaurant team members and leadership.
- Implement strategies to promote teamwork and collaboration, fostering a supportive environment where employees feel valued and respected in the fast-paced setting of a quick service restaurant.
- Deploy strategies for performance assessments, staffing optimization, and tailored training programs to boost employee engagement and job satisfaction in the dynamic restaurant environment.
- Foster a culture of continuous learning and professional growth through targeted development initiatives and mentorship programs designed to empower restaurant staff members.
- Implement effective feedback mechanisms and recognition systems to acknowledge and support the well-being and progress of restaurant employees, ensuring a motivated and cohesive team.
- Foster a positive and inclusive atmosphere in the quick service restaurant, nurturing a culture of support, teamwork, and respect to enhance employee well-being and job satisfaction.
- Implement initiatives to promote collaboration and camaraderie among quick service restaurant staff, creating a motivating environment conducive to high productivity and customer satisfaction.
- Encourage open communication and feedback channels to ensure that all team members feel valued and empowered to contribute to the success of the quick service restaurant.

**Maintain HR Policies and Procedures**:

- Continuously review and refine HR policies and procedures to align with the evolving needs of the restaurant industry and the establishment's strategic direction.
- Recommend updates and revisions to HR protocols to ensure compliance with industry standards and regulations while supporting the unique operational requirements of the restaurant.
- Implement effective communication channels and training programs to ensure all restaurant staff members are well-informed and compliant with updated HR policies and procedures.

**Support Operational Needs**:

- Provide weekly on-floor support to quick service restaurant operations, ensuring HR functions are tailored to meet the specific needs of the establishment and contribute to its operational efficiency.
- Collaborate with store management to integrate HR practices seamlessly into the day-to-day operations of the quick service restaurant, aligning them with organizational goals and objectives.
- Implement HR strategies that support quick service restaurant operations, fostering a workforce capable of delivering exceptional service and driving overall success.
- BSc/BA in human resources, business administration or relevant field; MSc/MA in human resources will be a plus
- 5+ years experience in an HR position in a chain business
- 3+ years experience in an HR leadership position in a chain business
- Strong understanding of the recruitment and selection, compensation and benefit, training and performance

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