Wine Bar Manager

3 weeks ago

San Francisco, United States Gather Wine Bar - Dogpatch Full time

**About us**

Gather Wine Bar - Dogpatch is an upstart passion-driven, new concept wine bar in the growing/popular Doptach/Central Waterfront neighborhood. We are a small team of customer-centric individuals with diverse experiences (from hospitality, retail, wine, sales/marketing) promising to deliver a concept that brings our neighborhood guests the ease and pleasure of gathering at a curated and welcoming neighborhood lounge but accentuates and differentiates by breaking down all the guest barriers to experiencing, selecting and enjoying beautiful wines without risk or uncertainty while enjoying simply presented artisan foods from local providers.

Our mission is to offer up a fully connected guest experience that delivers on a wine lovers' need for the tasting/experiencing of, on-site consumption of and off-site carry-away of beautiful, fine wines at rational prices with the elegant, simple food and other beverage accompaniments (which make our served wines more pleasurable). We intend to be ground breaking in every manner where possible...staff/team engagement, guest experience and efficiencies...while still being intensely human and humane with each other.

All of our team members will receive a vested financial interest in the success of the business.

**Job Summary**:
We are seeking an experienced, growth and hospitality-minded individual to join our team as an operations manager/server and likely Equity Partner for our concept-breaking wine bar. As a key player on a small team, you will play a crucial role and have a hand in the operational decision-making, setup, design, growth and success of Gather wine bar - Dogpatch where we seek on behalf of our guests, to eliminate the barriers to enjoying beautiful wines and simple, artisan plates, while enjoying a comfortable, hospitable and lounge-like environment.

**Responsibilities**:

- Oversee and manage key aspects of the business, including a signficant role in on-site operations, management of revenue and expenses, some input on marketing and wine selection and our focused beverage program.
- Play a primary/lead role in serving and educating guests behind and in front of bar (we are located in a small/intimate space where your positive engagement is crucial to the guest experience)
- Monthly input on strategies to enhance guest experience in all aspects of service
- Monthly input on building revenue growth and profitability while ensuring a consistent
- Management of quality standards including food preparation (no cooking/hood on site) and cleanliness
- On occasion help to recruit, train, and manage additional staff members, including conducting interviews and providing ongoing coaching and development.
- Conduct diligence/share experiences on other highly regarded restaurant/bars to stay on top of new/best practices.
- Willingness to travel once or twice yearly for wine experiences/relationships that help us build and maintain our brand connection
- Maintain positive/professional relationships with suppliers, vendors, and other business partners

**Qualifications**:

- Previous years experience serving (behind and/or front of bar) receiving/communicating orders, plus using a full-service digital POS system for food and beverage service.
- Experience with serving and a developed personal preference for drinking both red and white wines both regionally (west coast U.S.) and internationally. Ability to comfortably communicate the basic characteristics of a wine selection and present insight on its origin, terroir and the winemaking team behind it (as needed).
- Engaging, comfortable style of communication and interpersonal skills to facilitate discussions as necessary with guests and to manage and assist with any conflict resolution.
- Ability to thrive in both a relaxed and moderately paced lounge environment and ability to shift to a fast-paced environment for busy evenings and private events.
- Knowledge of kitchen management and basic food service operations
- Passion for delivering exceptional customer service in a relaxed/comfortable manner.

**Compensation**:
Compensation is a combination of salary (or hourly), gratuities and profit/revenue sharing with a guaranteed minimum annual amount.

Pay: $90,000.00 - $115,000.00 per year

**Benefits**:

- Employee discount
- Flexible schedule
- Paid time off

Experience level:

- 4 years

Restaurant type:

- Bar
- Casual dining restaurant

Shift:

- Evening shift

Weekly day range:

- Every weekend

Ability to Relocate:

- San Francisco, CA 94107: Relocate before starting work (required)

Work Location: In person

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