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Parts Manager

3 months ago

Shrewsbury, United States Advantage Truck Group, Shrewsbury Full time

**Job Details**

Job Type - Parts Manager - Full time

Company - Advantage Truck Group

Location - Shrewsbury

**Advantage Truck Group (ATG)** has a new opportunity for a Parts Manager to join the team on full-time basis. The Parts Manager strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising.

ATG has competitive pay, benefits and a supportive team environment. Moreover, we offer state of the art training programs to help you build your skills to increase your earning potential.

**Compensation**
- Competitive Starting Pay Rates
- BENEFITS on DAY ONE
- Medical and Dental Insurance
- Company Paid Short and Long Term Disability
- Company Paid Life Insurance
- 15 PTO Days OFF* during First Year (*prorated to hire date)
- 7 Paid Holidays per year
- 401K with a 4% match

**Environment and Culture**
- Safe Work Standards
- Career Advancement Opportunities
- Company Training Programs
- Clean Modern Facilities
- State of the Art Equipment
- Employee Driven Continuous Improvement Programs
- Performance Recognition and Rewards Program
- Supportive Leadership
- Learning Environment

**Duties and Responsibilities**
- Assist in the hiring and disciplinary needs of all parts department staff
- Create and manage branch parts department organizational chart; including identifying all current employees and their roles as well as needed positions.
- Monitor employee’s payroll records, overtime, and vacation schedules; ensuring adequate staff coverage in all roles at all times
- Train, mentor, motivate, counsel, and monitor performance and development of all staff (including at minimum 1 annual review to discuss progress and monthly review of training achievements)
- Provide technical and procedural direction to all staff.
- Direct and schedule activities and duties of all staff, including conducting regular department meetings to discuss problems of mutual interest and strategies, creating a more efficient operation
- Develop, enforce, and monitor processes to enhance customer satisfaction.
- Addresses all customer complaints swiftly and accordingly to company guidelines
- Meet daily with service and/or body shop manager to address any issues and discuss opportunities for improvement
- Communicate regularly with network department managers to address issues and/or identify opportunities for improvement
- Assist in developing forecast goals and objectives for branch department
- Review and monitor KPI information and additional available DMS reports to ensure objectives are met
- Work with staff and counterparts to assist in developing and promoting sales campaigns
- Regularly review with staff department MTD and YTD budget and performance.
- Assist in ensuring inventory levels are consistent with needs of customer market and service department; maximizing inventory turns
- Monitors and adjust inventory discrepancies on daily basis
- Ensure customer credits are issued in a timely manner
- Ensure core returns are processed and returned in a timely manner.
- Ensure required inventory returns are pulled, processed and returned as directed.
- Contributes to the creation of, monitors, and enforces all Network departmental Processes
- Enforce Safety requirements as needed
- Delegate tasks as needed and follow up with staff to ensure daily duties completed

**Required Skills and Abilities**
- Five to ten years related experience in dealership parts department setting - **REQUIRED**:

- Organizational and time management skills
- Strong written and verbal communication skills
- Strong computer proficiency
- Strong attention to detail

**Qualifications and Requirements**
- High school diploma or equivalent required.
- Must have a valid state Driver’s license
- Ability to regularly lift 50 pounds and occasionally lift up to 100 pounds.
- Must be able to maintain stationary positions throughout the work day due
- Must be able to bend, stretch, kneel, and squat to perform required tasks
- Must be able to stand and walk for prolonged periods

Keywords: Truck Parts Department, Part Manager, Parts Specialist, Truck Parts Manager,
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