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Service Advisor Automotive

4 months ago

Santa Barbara, United States Coastal Chevrolet Full time

**Full Job Description**

At Coastal Chevrolet, our entire team works together to provide our customers with the ultimate shopping experience. We are currently looking for experienced Service Advisors. This is a great opportunity to work closely with a team of dedicated professionals. If you want to be a part of a team that goes above and beyond, we welcome you to apply.

**We offer an excellent benefits package (medical, dental and vision), paid sick and vacation days, employee discounts (sales, service and parts), and a great working environment.**

**Responsibilities**:

- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service
- Report all vehicle symptoms as described by the customer
- Establish follow-up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verifies the final invoice reconciles with work performed on the repair order
- Explain all completed work and charges to customers

**Required**:

- Two years + experience as a Service Advisor
- Possesses strong customer relations skills
- Proficient at identifying and relating to customer inquiry
- Above average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- CDK experience a plus
- Must have a valid driver's license and a clean driving record

Pay: $96,000.00 - $180,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Automotive service: 1 year (required)

License/Certification:

- Driver's License (preferred)

Work Location: In person