Operation Manager

3 weeks ago


West Harrison, United States westchester restaurant group Full time

Overview:
**Responsibilities**:

- Ensure all orders are fulfilled within the specified timeframe.
- Prepare and pack orders, and assist to pick up and walk-in customers.
- Familiarize yourself with all product information.
- Plan and coordinate daily deliveries with drivers and maintain effective communication with team members.
- Liaise with drivers and customers to ensure adherence to delivery schedules and meet customer satisfaction.
- Identify and address issues promptly and effectively.
- Conduct quality checks on product packaging to ensure compliance with quality regulations.
- Maintain a clean and safe work environment in accordance with health and safety regulations.
- Ensure inventory supply is sufficient at all times.
- Participate in job rotation as required for each role
- Resolve customer complaints or issues in a timely manner
- Requirements
- Basic familiarity with Microsoft Office or

Google Workspace.
- Good team player with the ability to collaborate effectively with drivers, customers, and team members.
- Good organizational and time management skills.
- Strong problem-solving abilities and attention to detail.
- Adherence to hygiene practices and strict SOPs during handling goods.
- Ability to thrive in a fast-paced and dynamic work environment.
- Willingness to work 5 or 6 days a week on an alternating weekly basis.

**Experience**:

- Proven experience in E-commerce, retail sales and management
- Strong leadership skills with the ability to inspire and motivate a team
- Excellent communication and interpersonal skills
- Proficient in retail math calculations
- Familiarity with wireless sales is a plus
- Knowledge of training development techniques
- Ability to effectively recruit and onboard new employees

**Job Types**: Full-time, Part-time

Pay: $18.20 - $20.90 per hour

Expected hours: 32 - 38 per week

Experience level:

- 1 year
- 2 years
- No experience needed
- Under 1 year

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Relocate:

- West Harrison, NY 10604: Relocate before starting work (required)

Work Location: Hybrid remote in West Harrison, NY 10604



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