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Manager, Employee Relations
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Customer Service Representative
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Customer Service Representative
1 month ago
Phoenix, United States Employee Relations Associates Full timeJob title: Customer Service Representative Location: Phoenix, AZ (Onsite role) Pay rate: $18/hr Training Shift: 8:30 AM - 5:00 PM Responsibilities Support financial products and services. identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first call resolution. Perform...
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Employee Relations Specialist
2 months ago
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The Employee Relations Specialist role is responsible for supporting the ER Department in reviewing sensitive complaints, planning training initiatives on communication & mitigating risk, conducting and communicating with employees a fair and impartial investigation into alleged misconduct in designated business units across multiple states. The Employee Relations Specialist is a neutral fact finder that conducts investigations in a thoughtful, thorough and objective manner. At the conclusion of the investigation, the Employee Relations Specialist will update Ethics Suite with the written summary disposition and any additional notes or communication outcomes from critical parties involved and/or leadership.
**MINIMUM QUALIFICATIONS AND COMPETENCIES**
Education /Background:
- Sound judgment, a commitment to compliance and confidentiality, superior written, verbal and interpersonal communication skills and attention to detail are essential functions of the Employee Relations Specialist position. Must be Bilingual English/Spanish. Travel 25 - 35% may be required.
Location: Chicanos Por La Causa - LNY - HRDEPT
Schedule: Temporary, Days, Monday - Friday 8:00AM to 5:00 PM