Customer Service Representative
2 weeks ago
**Full-time Customer Service Representative**
**Who Are We?**
Dog House (heating, air, plumbing), located in Freeport, started 10 years ago and continues to grow. We are a family-owned and operated business providing residential and light commercial service 24-hours a day and installations. Our daily goal is to give our valued customers A+ service.
**Requirements**:
- No previous experience is necessary
- Outgoing personality
- Must enjoy speaking on the phone
- Portray confidence on the phone
- Exceptional customer service skills are a must
- Friendly, pleasant phone voice
- Extremely organized and can juggle multiple tasks
- Handle daily stress and stressful situations with a calm demeanor
- Very close attention to detail
- Quick to learn new skills
- Able to follow directions
- Work well with the team
- _Helpful Experience To Have:_
- Some Microsoft Office
- CSR software
- Working in a call center, sales or any other position where being on the phone all day assisting customers = very helpful
- Background in the HVAC and/or plumbing industry
**Benefits you will enjoy working with us**:
- Generous Paid Time Off
- Federal holidays off
- Your birthday off
- Bonus opportunities
- Paid training
- Company outings
- On-call standby pay
- Health Insurance
- Vision and Dental insurance
- Company match IRA plan
- Overtime available
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