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Office Assistant

4 months ago

Phoenix, United States Accent Distributing, LLC Full time

**WE ARE EXPANDING** Accent Distributing, LLC, a 3M window film distributor, has multiple openings for full-time team members for our new location in Phoenix, AZ. We are continually obtaining new opportunities and are positioning ourselves for further growth. We encourage innovation and strive to promote from within to help every employee realize their professional potential. The following are the open positions and their descriptions/requirements.

**Office Assistant (CSR)/Orders** will be responsible for answering calls, provide product information, and help the customer by being informative and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk.

**Responsibilities**:

- Provide exceptional customer service by addressing inquiries and resolving issues promptly
- Perform clerical duties, including data entry, filing, and organizing documents
- Provide administrative support to various departments as required
- Process returns, refunds, and shipping tracking details/tracking numbers
- Collaborate with colleagues to ensure efficient workflow and effective communication
- Able to generate sales leads from calls

**Skills**:

- Excellent phone etiquette with strong verbal and written communication skills
- Proficient in clerical tasks such as data entry, filing, and record keeping
- Familiarity with Quickbooks and Starship
- Ability to accurately enter orders into a computer system
- Attention to detail and ability to multitask in a fast-paced environment
- Exceptional organizational skills to maintain office efficiency
- Previous experience in an office or administrative role is preferred
- Strong customer service skills with the ability to handle customer inquiries professionally

**Warehouse Assistant** will be responsible for filling, boxing, and shipping of orders, along with our shipping locations in Florida and Texas. We currently ship to multiple states and the Caribbean. This is a fast-paced, physical role. Must be willing to listen, learn, and be dependable.

**Responsibilities**:

- Unload incoming freight with forklift, pallet jack
- Checking product in against packing list
- Shelf all product that comes in it's proper location
- Inventory control and ordering product using purchase orders
- Lifting product over head
- Measure, cut, and spool film materials to Customer specifications
- Strong customer service skills with the ability to handle customer inquiries professionally

**Skills**:

- Strong verbal and written communication skills
- Proficient in clerical tasks such as data entry, filing, and record keeping
- Familiarity with Quickbooks and Starship
- Ability to accurately enter purchase orders in the system
- Attention to detail and ability to multitask in a fast-paced environment
- Exceptional organizational skills to maintain office efficiency
- Basic math skills
- Capable of lifting 70 lbs
- Operate forklift/pallet jack

Pay: $19.00 - $23.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person