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Night Auditor/front Desk Agent

2 months ago

Middletown, United States Inn at Middletown Full time

Job Summary:
**Duties**:

- Greet and welcome guests upon arrival
- Check-in/check-out guests efficiently
- Handle guest inquiries and provide information about hotel services
- Manage reservations and room assignments
- Process payments and maintain guest accounts
- Assist with concierge services and provide local recommendations
- Operate phone systems and manage incoming calls
- Perform night audit duties as needed

**Experience**:

- Previous experience in customer service, preferably in a hotel/resort setting
- Proficiency in phone etiquette and handling guest relations
- Familiarity with front desk operations and night audit procedures
- Multilingual skills are a plus
- Knowledge of hospitality management software is advantageous

This position offers the opportunity to work in a dynamic hospitality environment, providing valuable experience in guest services and hotel operations. Join our team and be part of creating memorable stays for our guests.

**Job Type**: Part-time

Pay: $17.00 per hour

Expected hours: No less than 16 per week

**Benefits**:

- Employee discount
- Food provided
- Paid jury duty
- Paid time off

Schedule:

- 8 hour shift
- Holidays
- Overnight shift

**Experience**:

- Hotel experience: 1 year (preferred)

Ability to Commute:

- Middletown, CT 06457 (required)

Work Location: In person