Email Marketing Assistant

4 weeks ago

New York, United States Charles Tyrwhitt Inc Full time

**Department**:Marketing - US

**Location**: NY Office, mid-town Manhattan, New York (hybrid schedule - 3 days per week in-office)

**Role Summary**

There will also be some involvement in supporting our growing SMS (text message) marketing program in the US. This role will be instrumental in supporting the growth of a best-in-class retention communication program that delivers relevant content to our customers and profitability to the business.

To be successful you'll have excellent organizational skills and be a real communicator who is able to effectively prioritize tasks and achieve deadlines. You'll have a keen eye for detail and work well with collaborative teams to achieve results together.

**KEY RESPONSIBILITIES**
- Support - as needed - the planning, creation, sending, and tracking/reporting of marketing text messages (SMS and MMS) to US customers

**Experience**:

- Education and/or experience working as part of an operational process with strong communication between departments
- Identifying customer behavior and how it relates to consumer spending
- Communicating and/or working with individuals remotely or across different teams to achieve common goals

**Technical Skills**:

- Knowledge of Excel
- Strong inclination to learn/use various internal systems.
- Knowledge of HTML a plus.
- Working knowledge of Adobe Campaign ESP is a plus

**Personal Attributes & Behavioral Skills**:

- Ability to work with deadlines and prioritization
- Good problem-solving skills and an excellent attention to detail
- Excellent communication skills, both written and verbal
- A positive, proactive, and flexible attitude
- Demonstrate initiative to learn new systems and processes
- Good interpersonal skills and teamwork - both cross-functionally and internationally

*This role requires work authorization to work in person within the United States*

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