Quality Control and Customer Service Representative

2 weeks ago


Albany, United States Bonded Concrete Inc. Full time

We are seeking an experienced customer service representative with a background in concrete quality control or engineering. This position will add to our existing team supporting our Capital Region Locations and will report directly to the operations manager with support from the Sales Manager.

Bonded Concrete Inc. is a 4th generation concrete supply company that has been in the material supply industry for over 60 years

**Requirements**:

- 2-4 years of concrete quality control
- Ability to troubleshoot concrete issues during a concrete placement
- Ability to investigate and resolve concrete issues post placement
- Ability to successfully managing customer relationships
- Excellent interpersonal skills
- Highly self-motivated
- Strong verbal and written communication skills
- Proficient in Microsoft Office
- Skills in Command Series is a plus

**Responsibilities**:

- Represent the company during concrete placements and coordinate with operations staff to ensure proper material supply
- Complete customer service for the territory including but not limited to sales leads, project bidding, coordinating mix designs and follow though with collections
- Schedule meetings and presentations with prospects including presentations on value added products
- Communicate customer and prospect product pain points to management
- Develop strong, ongoing relationships with prospects and customers
- Coordinate with other team members and departments to optimize the concrete sales and production efforts

Pay: From $75,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person

**Education**:

- Associate (preferred)

Ability to Relocate:

- Albany, NY: Relocate before starting work (required)

Work Location: In person



  • Albany, United States SafeAire Heating and Cooling Company, Inc. Full time

    Job DescriptionJob DescriptionWho we areYou’re the best and you want to join a team that appreciates you, where you can create your own opportunities.We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Albany,Ga. You’ve probably seen our trucks and our ads. What you don’t know is...


  • Albany, United States SafeAire Heating and Cooling Company, Inc. Full time

    Job DescriptionJob DescriptionWho we areYou’re the best and you want to join a team that appreciates you, where you can create your own opportunities.We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Albany,Ga. You’ve probably seen our trucks and our ads. What you don’t know is...


  • Albany, New York, United States Appolo Heating Full time

    Appolo Heating | Full time **Customer Service Representative / Dispatcher** Albany, United States | Posted on 01/13/2022 {{getI18n("")}} {{getI18n(data[0].applynow)}} Industry Customer Service **Job Description** **Appolo Heating** is looking to add a **full-time Customer Service Representative / Dispatcher** to our team in the **Albany, NY** This...


  • Albany, United States DeNooyer Chevrolet Full time

    Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service Representative position requires high-level customer service, communication, and organization. Must be able to interact with customers (over phone and...


  • Albany, United States Latham Pool Products Full time

    Description Position at Latham Pool Products, Inc Primary Role: The Latham Customer Service Representative is responsible for handling complex customer orders and queries independently. In addition, this position will identify and assign customers inquiries based on standard operating procedures. The position will have email and telephone contact with...


  • Albany, United States Latham Pool Products Full time

    Description Position at Latham Pool Products, Inc Primary Role: The Latham Customer Service Representative is responsible for handling complex customer orders and queries independently. In addition, this position will identify and assign customers inquiries based on standard operating procedures. The position will have email and telephone contact with...


  • Albany, United States Weitsman Recycling Full time

    Weitsman Recycling is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the primary point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive experience for all customers interacting...


  • Albany, United States SMG Business Solutions Full time

    When you're part of our Customer Service Representative team, you'll have the opportunity to work side by side with one of the leading communications and sales firms in Albany, NY. We strive to deliver the best service possible to our clients and customers. When you join our Customer Service Representative team, you'll soon discover that every day is...


  • Albany, United States Appolo Heating Full time

    Appolo Heating | Full time **Customer Service Representative / Dispatcher** Albany, United States | Posted on 01/13/2022 {{getI18n("zr.cw.refertofrnd")}} {{getI18n(data[0].applynow)}} Industry Customer Service **Job Description** **Appolo Heating** is looking to add a **full-time Customer Service Representative / Dispatcher** to our team in the **Albany,...


  • Albany, United States Appolo Heating Full time

    Appolo Heating | Full time **Customer Service Representative / Dispatcher** Albany, United States | Posted on 01/13/2022 {{getI18n("zr.cw.refertofrnd")}} {{getI18n(data[0].applynow)}} Industry Customer Service **Job Description** **Appolo Heating** is looking to add a **full-time Customer Service Representative / Dispatcher** to our team in the **Albany,...


  • Albany, United States Tryfacta Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. **Duties**: - Answer incoming calls and...


  • Albany, United States Million Air Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...


  • Albany, United States Latham Pool Products Full time

    Description Position at Latham Pool Products, Inc Primary Role: The Latham Customer Service Representative is responsible for handling complex customer orders and queries independently. In addition, this position will identify and assign customers inquiries based on standard operating procedures. The position will have email and telephone contact with...


  • Albany, United States LC Industries Full time

    ** Representative, Customer Service** **Job Category****:** Retail **Requisition Number****:** REPRE003357 Showing 1 location **Job Details** **Description** ***LC Industries Job Description*** ***Customer Service Representative BSC*** **I. JOB DESCRIPTION** Department: Base Supply Stores Location: Various Reports to: Manager and/or Assistant Manager **II....


  • Albany, United States LC Industries Full time

    ** Representative, Customer Service** **Job Category****:** Retail **Requisition Number****:** REPRE003357 Showing 1 location **Job Details** **Description** ***LC Industries Job Description*** ***Customer Service Representative BSC*** **I. JOB DESCRIPTION** Department: Base Supply Stores Location: Various Reports to: Manager and/or Assistant Manager **II....


  • Albany, United States transitionworksllc.com Full time

    Customer Service Representative I Albany, OR Our client is a premier provider of targeted specialized insurance products in North America and selected other markets. They are looking for multiple Customer Service Representatives to work in their Call Center in their Albany, OR office. This is a contract to hire role with a great long term career path...


  • Albany, United States transitionworksllc.com Full time

    Customer Service Representative I Albany, OR Our client is a premier provider of targeted specialized insurance products in North America and selected other markets. They are looking for multiple Customer Service Representatives to work in their Call Center in their Albany, OR office. This is a contract to hire role with a great long term career path...


  • Albany, United States Elgen Staffing Full time

    Our client, a nationwide manufacturer of packaged goods, has an immediate need for an experienced Customer Service Representative , to join their growing team in Albany. Our candidate of choice will be responsible for managing relationships with new and existing customers, act...


  • Albany, United States Elgen Staffing Full time

    Our client, a nationwide manufacturer of packaged goods, has an immediate need for an experienced Customer Service Representative , to join their growing team in Albany.Our candidate of choice will be responsible for managing relationships with new and existing customers, act by Jobble


  • Albany, United States U-Haul Full time

    Location: 125 Broadway, Menands, New York 12204 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...