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Administrative Assistant
4 months ago
**Company Description**
**Role Description**
This is a full-time, on-site role as an Administrative Assistant at our location in Carmel, NY. The Administrative Assistant will be responsible for providing administrative assistance, managing phone calls, maintaining effective communication, supporting executives, and performing clerical tasks. The role requires strong organizational skills and attention to detail.
**Office Administrative Tasks**
- Listen to the customer queries patiently and solve it. If the problem doesn't seem to be solved, then forward the problem to the superiors or the appropriate group to resolve.
- Coordinate with the internal department to find solutions and resolve office-related matters.
- Maintain the company personnel’s time-off calendar after the supervisor gives approval for time-off.
- Assist with audit for customer accounts in the Report Center Exchange Market Data database.
- Draft the necessary documents, letters, or statements, as required by the company.
- Maintain records in filing cabinets and accurate stock of office supplies, equipment, and furniture in an orderly manner.
- Learn the software, regularly check for bugs, and keep user manuals up-to-date.
- Manage projects in our project management system.
**Qualifications Required for Onsite Position**
- High school diploma or bachelor's degree or equivalent experience.
- Knowledge of customer service ethics, principles and procedures.
- Proficiency in administrative and documentation procedures.
- Must already have US Immigration Work Permit.
- Live within 30-45 minutes from Job location.
**Preferred Skills**
- Must possess excellent computer skills.
- Strong written and verbal communication skills.
- Ability to manage and process large volumes of data efficiently.
- Exceptional patience and professionalism when interacting with customers.
- Maintain composure in challenging customer interactions.
- Excellent listening abilities.
- Versatile and adaptable to various customer-related situations.
- Proficient in Microsoft Office Suite (especially Word, Outlook and Excel)
- Attention to detail and strong organizational skills.
- Creative problem-solving abilities.
- Ability to work well in a team environment.
- Experience in the financial industry is a plus.
Pay: $33,000.00 - $40,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
**Experience**:
- Customer service: 1 year (preferred)
Ability to Commute:
- Carmel, NY 10512 (required)
Ability to Relocate:
- Carmel, NY 10512: Relocate before starting work (required)
Work Location: In person
