Onsite Support Technician for Msp

6 days ago


Culver City, United States CloudStep Full time

**CloudStep**

**We Step IT Up**

Established in 1997, CloudStep is Southern California’s most desired managed service provider. Having served hundreds of clients to date, our goal is to empower small and medium-sized businesses and organizations to achieve success through technology. How do we accomplish this? We immerse ourselves as a trusted insider in our clients’ environments and are dedicated to providing superior support and service while paving the way for you to reach your goals.

**Position Summary**

The Onsite Support Technician role will produce raving fans by supporting our clients from all industries. They will provide technical hardware, software, and network support in a high stress, fast paced environment through on site visits, as well as handle Help Desk tickets and requests.

**Responsibilities**
- Performing on site troubleshooting, maintenance, and hardware installations
- Answering incoming phone calls and service tickets and working them to resolution
- Following up with users to resolve issues in a timely manner
- Escalate tickets to senior analysts
- On boarding and off boarding users and workstations
- Server and workstation support including installing and updating software and troubleshooting errors
- Network troubleshooting
- Printer, phone, and scanner support
- Documenting resolutions and creating end user instructions

**Education and Experience**
- Bachelor’s Degree or equivalent experience in MSP environment
- A+, Net+, Sec+, MCSE or other certifications preferred

**Knowledge**
- MSP Help Desk experience is a must
- Experience with ConnectWise Manage or similar PSA
- Experience with Datto or similar RMM
- Experience with ITGlue or similar
- Experience in on site visits with end users
- Experience in installing workstations and periphials along with cable management.
- Experience in installing network hardware in equipment racks.
- Microsoft Windows and Apple MacOS Operating Systems
- Apple iOS and Android Operating Systems
- Microsoft Office 365, Teams, OneDrive, SharePoint
- Multi Factor Authentication
- Microsoft Hyper-V, VMWare ESX
- Knowledge of VOIP systems
- Understanding of TCP/IP/DNS, DHCP, and VLANs

Pay: From $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance

Experience level:

- 2 years

Schedule:

- 8 hour shift

**Experience**:

- Help Desk: 2 years (required)
- Onsite Support: 2 years (required)

Ability to Relocate:

- Culver City, CA 90230: Relocate before starting work (required)

Work Location: In person


  • Help Desk Technician

    4 weeks ago


    Culver City, United States Forward Progress Staffing Full time

    Job DescriptionJob DescriptionHelp Desk TechnicianFull-Time, Onsite Culver City, CAPay Transparency: $27-35/hr NON-EXEMPT (eligible for OT)No Sponsorships or Corp-to-Corp please!Looking for an L2 Help Desk Technician with excellent customer service to assist our team to troubleshoot & resolve IT issues.Responsibilities:Provide advanced troubleshooting for...


  • Oklahoma City, United States Maris Consulting Group Full time

    We are a firm with unwavering integrity, committed to building and maintaining great relationships, working with fierce determination and having fun while doing it. We believe all of this can be done by building an environment focused on equity and belonging. We are the DeWinter Group! About Us: Maris Consulting Group, a DeWinter Group company, combines...


  • Atlantic City, United States Pivot Onsite Innovations Full time

    Position Overview Pivot Onsite Innovations is now hiring an experienced and self-driven Emergency Medical Technician (EMT) for a full-time position. This role will provide healthcare support at our onsite healthcare clinic located at our client's facility in Atlantic City, NJ. Great schedule: Saturday - Wednesday 9am - 5pm! Greater Purpose and Core Values:...


  • Oklahoma City, Oklahoma, United States CyberArk Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or City and state must be separated by a comma followed by a space (e.g., Houston, TX ) This job was posted by : For more information,please see: Who we are:CyberArk (NASDAQ:CYBR) is the global leader in Identity Security.Centered on privileged access...


  • Central City, United States Druva Full time

    Druva enables cyber, data and operational resilience for every organization with the Data Resiliency Cloud, the industry's first and only at scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based approach to...


  • Central City, United States Druva Full time

    Druva, the autonomous data security company, puts data security on autopilot with a 100% SaaS, fully managed platform to secure and recover data from all threats. The Druva Data Security Cloud ensures the availability, confidentiality, and fidelity of data - providing customers with autonomous protection, rapid incident response, and guaranteed data...

  • IT Technician

    4 weeks ago


    Culver City, United States Triveni Construction Full time

    Title: Bi-lingual IT Technician (Japanese) Work location: Culver City, CA (LA Metro) Hybrid. **Job Description**: Japanese Bilingual IT Technician for HYBRID ONSITE work at the client location in Culver City, CA (LA Metro). Currently 2 days a week minimum in the office is required, the other three days can be delivered remotely. The Client currently has...


  • Culver City, United States Kelly Full time

    Type: Contract W2 (NO C2C/NO Hourly Referral)Duration: 4-5 MonthsWorkplace: OnsitePay: $28.50/hr.Wire Harness Technician, (ONSITE)Kelly Services is seeking a Wire Harness Technician to assist with wiring test harnesses and setting up multiple test harnesses experience running wire, cutting wire and setting up wiring for low voltage for one of our top...


  • Culver City, United States New Era Technology Full time

    New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.We are looking for team members...


  • Plain City, Ohio, United States Select Sires Inc. Full time

    Job DescriptionJob DescriptionDescription:WHO WE AREBased in Plain City, Ohio, Select Sires Inc. is committed to enhancing the productivity and profitability of dairy and beef producers. Highly fertile semen and genetic consultation are provided by three farmer-owned and -controlled cooperatives domestically, while World Wide Sires, Ltd. delivers...


  • Kansas City, United States DeLaval Full time

    Onsite IT Support Specialist At DeLaval, we're not just a company; we're a global community dedicated to the well-being of both people and animals. We offer integrated milking solutions designed to improve dairy farmer production, animal welfare, and overall quality of life. Our commitment to continuous innovation ensures that we remain at the forefront of...


  • Kansas City, United States DeLaval Full time

    Onsite IT Support Specialist At DeLaval, we're not just a company; we're a global community dedicated to the well-being of both people and animals. We offer integrated milking solutions designed to improve dairy farmer production, animal welfare, and overall quality of life. Our commitment to continuous innovation ensures that we remain at the forefront of...


  • Culver City, United States New Era Technology company Full time

    New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members...


  • Texas City, United States Omni Inclusive Full time

    Job Description:- As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and...


  • Texas City, United States Omni Inclusive Full time

    Job Description:- As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and...


  • Jefferson City, United States State of Missouri Full time

    Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: This position is a Client Support Technician providing onsite and remote support dedicated to VIP customers including the Governor's Office and high-level agency leaders across the...


  • Culver City, United States Swatch Group Full time

    **The company** Swatch Group is an international group active in the design, manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required by its 18 watch brands, and Swatch Group companies supply movements and components to third-party watchmakers in Switzerland and around the world....


  • Culver City, United States NPR Full time

    OVERVIEW A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility - and our employees do too. We are innovators and leaders in...


  • Culver City, United States Infobahn SoftWorld Inc Full time

    Job DescriptionJob DescriptionWe have an immediate opportunity with one of our direct clients. Please find the job description below and if you are interested, please forward your resume and share below details:Best contact number:Work Authorization:Month & Day of birth (MM/DD):Present Location & Zip-code:LinkedIn:Job Title: Wire Harness TechnicianLocation:...


  • Dade City, United States My Health Onsite Full time

    Job DescriptionJob DescriptionSalary: My Health Onsite operates onsite and near-site health and wellness centers. We deliver advanced personalized work-site healthcare solutions to employers that enhance patient engagement while proactively improving health outcomes. Our medical team takes time to build strong relationships. No one is rushed in and...