Consumer Services Representative
1 month ago
**EGGLANDS BEST JOB DESCRIPTION**
**Job Title**: Consumer Service Representative
**Department**:Consumer Services
**Reports To**: Catherine Taylor, Consumer Services Specialist
**Position Status**:Part-time (20 hours a week)
**Summary**:
Eggland’s Best LLC manages the leading portfolio of specialty eggs in the US. Eggland’s Best has been a true success story in the industry from a start-up venture to the #1 position in the U.S. egg market, with years of continued sales growth, and a leading Specialty Egg market share. The company is comprised of a franchise network of egg producers and has distribution throughout the United States including key retailers such as Walmart, Kroger, Safeway, Target, Costco, Meijer, Wegman’s, and HE Butt. The Eggland’s Best quality assurance program is by far the most comprehensive in the industry.
The Consumer Services Representative will serve as the primary point of contact for consumers, providing exceptional support and assistance regarding Eggland’s Best products and services. This role requires excellent communication skills, a passion for customer service, and a strong commitment to ensuring consumer satisfaction.
**KEY RESPONSIBILITIES**:
- Provide accurate information and assistance regarding Eggland’s Best products, including nutritional information, storage guidelines, and cooking recommendations.
- Investigate and resolve consumer issues and concerns, ensuring a positive resolution and satisfactory experience for all parties involved.
- Document consumer interactions and maintain detailed records of inquiries, complaints, and resolutions for reporting and analysis purposes.
- Collaborate with internal departments, including Quality Assurance, Innovation, and Marketing, to address consumer feedback and improve overall product quality and customer satisfaction.
- Stay updated on industry trends, consumer preferences, and competitor activities to identify opportunities for improvement and innovation in consumer services.
**QUALIFICATIONS**:
- High school diploma or equivalent required; Bachelor's degree preferred.
- 3+ years of experience in customer service or consumer relations, preferably in the food industry or consumer packaged goods (CPG) sector.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with consumers and internal stakeholders.
- Strong problem-solving skills and the ability to handle challenging situations with patience and empathy.
- Proficiency in Microsoft Office suite and experience with customer relationship management (CRM) software preferred.
- Knowledge of food safety regulations and familiarity with egg production processes a plus.
- Ability to work independently and collaboratively in a fast-paced environment, with a focus on delivering exceptional customer service.
**PHYSICAL DEMANDS**:
- Ability to sit for extended periods and perform tasks on a computer.
- Occasional lifting and carrying of office supplies and materials, up to 20 pounds.
- Frequent use of hands and fingers for typing, writing, and handling paperwork.
- Regular use of vision and hearing abilities to effectively communicate and navigate office environment.
- Occasional bending, stooping, and reaching to access files, documents, and office equipment.
**WORK ENVIRONMENT**:
- Fast-paced office environment with frequent interruptions and shifting priorities.
- Regular use of office equipment, including computers, printers, copiers, and telephones.
**BENEFITS**:
- Competitive compensation
- Flexible work hours
**Job Type**: Part-time
Pay: From $23.00 per hour
Expected hours: 20 per week
**Benefits**:
- Flexible schedule
Experience level:
- 3 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Malvern, PA 19355: Relocate before starting work (required)
Work Location: In person
We have other current jobs related to this field that you can find below
-
Customer Service Representative
2 hours ago
Malvern, United States Acme Brick Tile & Stone Full timeWe are currently seeking a best in class Customer Service Representative with excellent organization skills and a personabledisposition to provide product/service information to customers and sales reps. You will assist in resolving product andserv Customer Service Representative, Customer Service, Representative, Retail, Manufacturing, Sales
-
Collections Representative/Specialist
2 months ago
Malvern, United States Murtech Full timeJob DescriptionJob DescriptionJob Title: Collections Representative/Specialist – USC OnlyLocation: Malvern, PA 19355Schedule: Hybrid – 3 days/week in office Job Description: The Collections Representatives/Specialists ensure the smooth operation of the Service business, by ensuring accuracy and timeliness of case/work order closure, invoices, and cost...
-
Customer Service Representative
3 weeks ago
Malvern, United States Randstad North America, Inc. Full time. Taking inbound calls to the Change of Ownership Department to assist clients with changes to their accounts after they've experienced a life-changing event (opening new accounts, transferring assets, updating account information) . Famil Customer Service Representative, Customer Service, Representative, Retail, Staffing, Account
-
Client Services Representative
4 weeks ago
Malvern, United States Philips Full timeJob Title Client Services Representative Job Description Client Account Representative (Malvern, PA) The role of Client Account Representative is vital as it serves as the primary point of contact for Account Executives, Health Systems, and Clinical Practices, playing a crucial role in ensuring overall account satisfaction. Your role: Deliver effective...
-
Client Services Representative
3 days ago
Malvern, United States Philips Full timeJob Title Client Services Representative Job Description Client Account Representative (Malvern, PA) The role of Client Account Representative is vital as it serves as the primary point of contact for Account Executives, Health Systems, and Clinical Practices, playing a crucial role in ensuring overall account satisfaction. Your role: Deliver effective...
-
Client Services Representative
3 weeks ago
Malvern, United States Philips Full timeJob TitleClient Services RepresentativeJob DescriptionClient Account Representative (Malvern, PA)The role of Client Account Representative is vital as it serves as the primary point of contact for Account Executives, Health Systems, and Clinical Practices, playing a crucial role in ensuring overall account satisfaction.Your role:Deliver effective support to...
-
Client Services Representative
4 days ago
Malvern, United States Philips Full timeJob TitleClient Services RepresentativeJob DescriptionClient Account Representative (Malvern, PA)The role of Client Account Representative is vital as it serves as the primary point of contact for Account Executives, Health Systems, and Clinical Practices, playing a crucial role in ensuring overall account satisfaction.Your role:Deliver effective support to...
-
Customer Success Representative
2 months ago
Malvern, United States BM Technologies, Inc. Full timeJob DescriptionJob DescriptionRole: Customer Success RepresentativeAbout Us:BM Technologies, Inc. (NYSE American: BMTX) - formerly known as BankMobile - is among the largest Banking-as-a-Service (BaaS) providers in the country, providing access to checking and savings accounts, personal loans, credit cards, and financial wellness. It is focused on...
-
Client Services Representative
4 weeks ago
Malvern, Arkansas, United States Philips Full timeJob TitleClient Services RepresentativeJob DescriptionClient Account Representative (Malvern, PA)The role of Client Account Representative is vital as it serves as the primary point of contact for Account Executives, Health Systems, and Clinical Practices, playing a crucial role in ensuring overall account satisfaction.Your role: Deliver effective support to...
-
Pet Resort Guest Service Representative
2 months ago
Malvern, United States K9 Resorts of Malvern Full timeJob DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree food & snacksFree uniformsOpportunity for advancementTraining & developmentRole: Pet Resort Guest Service RepresentativeJob Summary:As a Pet Resort Guest Service Representative at K9 Resorts of Malvern, you are the face of our company. Your primary goal is to provide every client...
-
Client Service Representative
1 month ago
Malvern, United States PACQ PROFESSIONALS INC Full timeJob DescriptionJob DescriptionAs a Client Service Representative in retail sales, you will be at the forefront of our customer interactions, playing a pivotal role in ensuring each customer's visit is pleasant, informative, and productive. Your primary responsibility will be to assist customers in finding the right products, addressing their inquiries,...
-
Customer Service Representative
2 months ago
Malvern, United States Skidmore Full timeJob DetailsJob Location Essex - Frazer - Frazer, PA Job Description We are currently looking for a dedicated, efficient individual to join our team as a Customer Service Representative. Customer Service Reps process orders for our customers, respond to inquiries, and handle any issues that arise - following the order from start to finish. Why Choose Essex? ...
-
Client Service Representative
3 weeks ago
Malvern, United States Ethos Veterinary Health Full timeVRC is a growing state-of-the-art 24 hour Veterinary Emergency and Specialty organization that places the utmost importance on outstanding care for our clients and patients as well as the professional development and well being of our employees. We seek staff that share our core values of Kindness, Collaboration, Integrity, Empowerment, and Community. We...
-
Patient Service Representative
6 days ago
Malvern, United States Center for Orthopedic and Research Excel Full timeJob DescriptionJob DescriptionPremier Orthopedics and Sports Medicine is looking for a Patient Service Representative to work at our Malvern, PA physician's office.The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions....
-
Customer Service Representative
2 months ago
Malvern, United States GBS Corp Full timeJob description****THIS JOB IS LOCATED AT OUR MALVERN, OH PRODUCTION FACILITY**** If you have an energetic, innovative, and self-starting personality, and you want to work at an amazing, employee-owned company - then keep reading! GBS is a leading information solutions provider, partnering with some of the world's most established brand names as well as...
-
Customer Service Representative
2 months ago
Malvern, United States GBS Corp Full timeJob DescriptionJob DescriptionJob description****THIS JOB IS LOCATED AT OUR MALVERN, OH PRODUCTION FACILITY****If you have an energetic, innovative, and self-starting personality, and you want to work at an amazing, employee-owned company - then keep reading!GBS is a leading information solutions provider, partnering with some of the world's most...
-
Malvern, United States BellStores Inc Full timeJob DetailsLevel Entry Job Location OH Malvern 1146 - Malvern, OH Position Type Customer Service Representative Convenie Salary Range $13.25 Hourly Job Shift Any DescriptionCUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer...
-
Veterinary Client Service Representative
3 weeks ago
Malvern, United States Ethos Veterinary Health Full timeVRC is a growing state-of-the-art 24 hour Veterinary Emergency and Specialty organization that places the utmost importance on outstanding care for our clients and patients as well as the professional development and well being of our employees. We seek staff that share our core values of Kindness, Collaboration, Integrity, Empowerment, and Community. We...
-
Veterinary Client Service Representative
2 months ago
Malvern, United States Ethos Veterinary Health Full timeVRC is a growing state-of-the-art 24 hour Veterinary Emergency and Specialty organization that places the utmost importance on outstanding care for our clients and patients as well as the professional development and well being of our employees. We seek staff that share our core values of Kindness, Collaboration, Integrity, Empowerment, and Community. We are...
-
Veterinary Client Service Representative
3 weeks ago
Malvern, United States Ethos Veterinary Health Full timeVRC is a growing state-of-the-art 24 hour Veterinary Emergency and Specialty organization that places the utmost importance on outstanding care for our clients and patients as well as the professional development and well being of our employees. We seek staff that share our core values of Kindness, Collaboration, Integrity, Empowerment, and Community. We...
