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Retail Specialist

3 months ago

White Cloud, United States Skymint Full time

**At SKYMINT, we have one mission and one mission only: to change people's lives for the better.**

**Change your life. Change the world.**

Personal change. Social change. Political change. We want it all, and we’re committed to being trailblazers in the cannabis industry. By creating, developing, distributing, and selling the best cannabis products on the market, and by giving back to support positive change in our communities, we believe we cannot only change our customers’ lives for the better; we believe we can change the world.

At Skymint, we believe access to the best cannabis plants can help you live your best life. So, we grow them right here in Michigan, giving farm-to-stash freshness at the best value around.

We treat our teams like the modern-day cannabis sommeliers they are, giving them the resources, they need to create life-changing experiences for all. Why? Because we’ve seen what happens when happy people make happy plants. We hope you’ll want to be a part of this team

***

Retail Specialists (aka Budtender) are the first and most important relationship our customers have. They are the ones delivering the Skymint Experience by creating connections, treating people with authentic kindness and courtesy, providing recommendations, and listening. Specialists succeed through living our service philosophy and being a driver, a brand ambassador, empathetic, inclusive, and action-oriented

**RESPONSIBILITIES**
- Drive sales and customer engagement by maintaining a high level of product knowledge expertise.
- Provide extraordinary customer service by recommending and helping customers with their cannabis and merchandise selections or while completing their cash transactions.
- Communicate knowledge of current promotions, policies regarding payment, safety, or security practices.
- Ensure maintenance of product presentation to brand standards and signage.
- Support in organizing the sales floor, cash wrap, reception area, and all non-selling areas
- Ability to work a flexible schedule to meet the needs of the business, which will require day/evening and weekend shifts.
- Positive interpersonal skills with a positive and engaging attitude while communicating with customers and other store employees
- High school graduate/equivalent required.
- 1+ years retail, budtender, hospitality, cashier, or customer service experience preferred.
- Cannabis knowledge preferred.
- Ability to maneuver around the sales floor, cash wrap, and back of house areas for up to 8 hours a day.
- Ability to operate the register (cash handling) and merchandise product.
- Experience using technology applicable to the position and access information necessary to complete daily responsibilities.
- Ability to pass a background check prior to hire.
- Ability to lift to 30 pounds and moderate climbing required.