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Telecom Operator
4 months ago
**Introduction**:
**Benefits**:
HCA Florida Fawcett Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
**_ Note: Eligibility for benefits may vary by location._**
We are seeking a(an) Telecom Operator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply
**Job Summary and Qualifications**:
What you will do in this role:
- You will answer multiple incoming telephone lines.
- You will obtain necessary information and transfers calls to correct extensions.
- You will provide information to callers as appropriate.
- You will perform overhead paging.
- You will monitor all alarms located in PBX and notify appropriate personnel.
- You will respond quickly to disaster and emergency situations.
- You will assist with the maintenance of directories on-call list.
What Qualifications you will need:
- Previous PBX experience is desirable.
- Experience in customer service position.
- Ability to fluently speak and understand English.
- Previous experience in hospital setting preferred.
- Ability to perform calmly, competently and quickly in emergencies.
- High School Graduate / GED
HCA Florida Fawcett Hospital is a 237 bed acute care hospital. We serve Charlotte County. We have emergency care, an accredited cancer program, a stroke center of excellence and a chest pain center. We have an orthopedic and spine center, wound management and hyperbaric medicine. We have inpatient, outpatient and cardiovascular surgery. We have sports and rehabilitation services and outpatient programs. HCA Florida Fawcett Hospital provides community wellness programs. We have provided healthcare in Charlotte County for 40 years. Our colleagues enjoy our culture of compassion, respect and service. Over 350 area physicians work with us. We have received the America's top 100 hospital recognition. This makes us one of the best hospitals in Charlotte County. We hope you'll consider a career at HCA Florida Fawcett Hospital.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._