Customer Service
3 weeks ago
Job Summary:
**Duties**:
- Assist customers with product information and pricing
- Process orders, returns, and exchanges
- Upsell products and services to customers
- Conduct outbound calls to follow up on customer inquiries
- Maintain accurate customer records in the database
- Resolve customer complaints in a professional manner
**Requirements**:
- Excellent communication skills in English; proficiency in Spanish is a plus
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and recommend appropriate solutions
- Prior experience in sales or customer service is preferred
- Proficient in data entry and navigating computer systems
- Multilingual abilities are a bonus for assisting diverse customers
Join our team and enjoy competitive pay, ongoing training, career growth opportunities, and a supportive work environment. If you are a motivated individual with a passion for delivering top-notch customer service, we want to hear from you
Pay: $16.00 - $20.00 per hour
Expected hours: 40 - 50 per week
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
People with a criminal record are encouraged to apply
Ability to Commute:
- Fort Myers, FL 33908 (preferred)
Ability to Relocate:
- Fort Myers, FL 33908: Relocate before starting work (required)
Work Location: In person
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