Director, Outbound Product Management

4 weeks ago

Santa Clara, United States ServiceNow Full time

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

This role is part of our Customer and Industry Workflows product organization. Our Field Service Management (FSM) product has been growing rapidly. This is an opportunity to lead the charge for a market transformational category within a best of breed, enterprise SaaS company. This role reports to the GM for FSM, and will play a key role in leading the expansion of the FSM product.

As a Director, Outbound Product Management, FSM this role will play a critical role in leading our enablement efforts for customers and partners, pricing and packaging of new products and serving as the eyes and ears of the products in the market. At ServiceNow, Outbound Product Managers collaborate closely with multiple teams (e.g. engineering. marketing, sales, solution consulting, risk, sales operations etc) so this role will have a seat at every table.
- Own GTM, sales, solution consulting and partner enablement for our FSM product
- Lead pricing and packaging efforts in close coordination with other BU stakeholders and corporate pricing to optimize market penetration for new products
- Support Sales in hitting targets via high-value engagement in sales cycles, building high-trust relationships with customers, partners, etc.
- Drive significant thought leadership in the market leveraging conferences, analysts, PR, AR etc
- Drive key technology partnerships / alliances in service of executing product roadmap
- Serve as a conduit for customers to share their feedback on our products by running both customer and partner product advisory councils.

**Qualifications**
To be successful in this role you have:

- Strong hands-on experience with the ServiceNow platform is required
- A minimum of 10 years in a customer-facing role in Product Management, Product Marketing, Solution Consulting, Product Delivery, or similar roles.
- Knowledge/experience in the Field Service Management domain is a “must have”.
- Knowledge and experience in customer service management, IoT, and Augmented Reality is also desirable.
- Extreme sense of ownership - own the problem, the process, and the outcome. Some things may need “driving by influence”, others may need executing yourself in a hands-on manner, and yet others will need delegation.
- Strong bias towards action, and a sense of urgency to “win” in the market
- Excellent people and presentation skills to engage with all levels of customers, colleagues, cross-functional teams, and partners.
- Outstanding written and oral communication skills.

ProductJobs

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

  • Director, Outbound Product Management

    3 weeks ago

    Santa Clara, California, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Director, Outbound Product Management

    2 weeks ago

    Santa Clara, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Director, Outbound Product Management

    3 weeks ago

    Santa Clara, United States ServiceNow Full time

    Job DescriptionJob DescriptionCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless...

  • Senior Outbound Product Manager- Engagement Manager

    2 weeks ago

    Santa Clara, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Design Director of Products

    1 month ago

    Santa Clara, United States SoundHound Full time

    OVERVIEW: The Design Director leads the groups of product design teams and oversees large scale design initiatives. With over 300M downloads of SoundHound and Hound, every feature we deliver impacts millions of people everyday. Given our focus on voice and conversational interfaces, this role would span both visual interfaces, as well as voice interactions....

  • Senior Product Marketing Manager

    1 month ago

    Santa Clara, United States MapR Technologies Full time

    MapR Technologies, a provider of the industry’s leading data platform for AI and Analytics, enables enterprises to inject analytics into their business processes to increase revenue, reduce costs, and mitigate risks. MapR addresses the data complexities of high-scale and mission-critical distributed processing from the cloud to the edge, IoT analytics, and...

  • Director, Product Marketing

    3 weeks ago

    Santa Clara, California, United States Marvell Full time

    About MarvellMarvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities.At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries,...

  • Director of Product Management

    3 weeks ago

    Santa Clara, United States Palo Alto Networks, Inc. Full time

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...

  • Director, Product Marketing-DGX Cloud

    3 weeks ago

    Santa Clara, California, United States NVIDIA Full time

    Over the last few years, Generative AI, Large Language models and GPU accelerated compute, have exploded. AI has moved out of initial research and into the mainstream with every organization looking for new ways to deploy AI everywhere within their organization, to optimize supply chains, improve clinical outcomes, and enhance every customer interaction. A...

  • Director, Product Marketing-DGX Cloud

    3 weeks ago

    Santa Clara, United States NVIDIA Full time

    Over the last few years, Generative AI, Large Language models and GPU accelerated compute, have exploded. AI has moved out of initial research and into the mainstream with every organization looking for new ways to deploy AI everywhere within their organization, to optimize supply chains, improve clinical outcomes, and enhance every customer interaction. A...

  • Director of Product Management

    1 month ago

    Santa Clara, United States Palo Alto Networks Full time

    Job DescriptionJob DescriptionCompany DescriptionOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting...

  • Director, Product Marketing-DGX Cloud

    1 month ago

    Santa Clara, United States NVIDIA Full time

    Over the last few years, Generative AI, Large Language models and GPU accelerated compute, have exploded. AI has moved out of initial research and into the mainstream with every organization looking for new ways to deploy AI everywhere within their organization, to optimize supply chains, improve clinical outcomes, and enhance every customer interaction. A...

  • Director of Product Management

    3 weeks ago

    Santa Clara, United States Palo Alto Networks Full time

    Our MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...

  • Director of Product Management

    3 weeks ago

    Santa Clara, United States Palo Alto Networks Full time

    Our MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...

  • Director of Product Marketing

    4 weeks ago

    Santa Clara, United States NVIDIA Full time

    We are looking for a highly motivated and driven Director of Product Marketing for the NVIDIA Enterprise Platform team. Our accelerated AI, graphics and compute platforms span from laptop and desktop workstations to the data center and cloud, and serve a range of industries that include Manufacturing, Media and Entertainment, Architecture, Healthcare,...

  • Director - Ipu Product Manager

    4 weeks ago

    Santa Clara, United States INTEL Full time

    We are looking for outstanding talent to help deliver Intel's amazing Ethernet products. If you want your fingerprints all over technologies for hyperscale cloud service and telecommunications data centers then we want to hear from you. NCCG is a team helping pave the way for the iconic Silicon Valley technology company to transform from a PC company to one...

  • Director, Product Marketing Management, Cortex Platform

    1 month ago

    Santa Clara, United States Palo Alto Networks Full time

    Job DescriptionJob DescriptionCompany DescriptionOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting...

  • Director, Product Marketing Management, Cortex Platform

    3 weeks ago

    Santa Clara, United States Palo Alto Networks Full time

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...

  • Director, Product Marketing Management, Cortex Platform

    4 weeks ago

    Santa Clara, United States Palo Alto Networks Full time

    Job DescriptionJob DescriptionCompany DescriptionOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting...

  • Senior Director, Product Management

    3 weeks ago

    Santa Clara, California, United States Qualcomm Full time

    Directs a comprehensive product strategy from product conception and definition through end of life. Functions as a central resource with design, process, manufacturing, quality, test, marketing, and distribution as the product(s) and/or product line(s) move through their lifecycle. Formulates and executes long-term roadmaps for cost/profit control. Promotes...