Chief of Staff

2 weeks ago


New York, United States Doctor K Private Medicine PLLC Full time

We have a growth opportunity for a highly-motivated, emotionally-intelligent, and detail-oriented **Chief of Staff** to join our expanding team. Our medical practice is unlike any other: we are an entirely private practice dedicated to optimizing the performance of our Members through personalized, data-driven regimens. Our Members are elite, proactive professionals seeking to leverage personalized medicine to optimize all aspects of daily performance.

**Qualifications**

—Independent, detail-oriented, responsible, trustworthy

—Highly motivated to work in a collaborative, growing medical practice

—Meticulously organized, task-oriented and action-driven

—Digitally fluent with strong quantitative skills

—Friendly and empathetic, with excellent interpersonal skills and a sense of humor

—Eager to learn new skills and new technology

—Equipped with a “no task too big or too small” mindset

—A natural collaborator, true team-player with proactive disposition

The Chief of Staff will have responsibilities that include but are not limited to:
**Daily Operations**
- Implement initiatives to enhance overall client experience and client satisfaction
- Help the team determine firm-wide priorities and goals
- Facilitate office workflow, including client check-in, check-out, scheduling
- Oversee scheduling, billing and EMR management
- Ensure practice compliance (e.g. NY State, FDA, DEA, CLIA, etc.)
- Oversee hiring, onboarding, training and dismissal of employees
- Approve and document all employee PTO
- Ensure employee compliance (e.g. licensure, malpractice, HIPAA, etc.)
- Address and resolve issues or challenges as they arise throughout the day
- Serve as a leader for all employees, in-office and virtual
- Foster a positive work environment that promotes teamwork, collaboration and employee engagement
- Streamline and innovate existing systems and workflows
- Maintain awareness of business operations to minimize interruptions
- Conduct regular performance evaluations and provide feedback and coaching to staff members to support their professional development

**Finance**
- Invoice all services and products
- Ensure payment for all invoices
- Drive Membership sales, both individuals and corporate accounts
- Run payroll twice monthly and as needed
- Discuss salaries, bonuses
- Create P&L statements
- Create expense reports
- Analyze business reports to create recommendations to meet or exceed goals
- Review and categorize all business expenses (QuickBooks)
- Strategize about expense minimization
- Negotiate with vendors and suppliers to obtain favorable pricing for medical and non-medical supplies, products and equipment

**Growth**
- Innovate and implement workflows, both administrative and medical
- Strategize on avenues for expansion, including creation of financial models and plans of action
- Plan and execute quarterly growth meetings with the team
- Drive existing and develop new business partnerships
- Perform research at the direction of Dr. Kibert

**Other position specifications**:

- This role will report directly to the CEO/Founder
- This role is an in-person role based in NYC
- This is a full-time role

Pay: $100,000.00 - $200,000.00 per year

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift
- No nights
- No weekends

Ability to Commute:

- New York, NY 10014 (required)

Work Location: In person



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