Client Resources Coordinator I-25 Hours Per Week

4 weeks ago


Los Angeles, United States Catholic Charities of LA Full time

Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California that operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.

This person in this role assists and supports higher level Client Resources Coordinators in the provision of a variety of social services.

**Responsibilities**:

- Responsible for determining clients’ eligibility for Agency programs or referral to government programs.
- Interview and obtains background information from clients, initiates and processes casework, identifies applicants; needs and makes appropriate referrals for health, social and employment services.
- Provide support services to individuals residing in the community.
- Perform some or all of the following functions: provides training on an individual basis for such skills as personal hygiene, clothing care, mobility, taking medicines, managing money, meal planning/preparation, etc.
- Assist with meal planning/preparation, household maintenance, communication, community participation, medical appointments, etc.
- Makes routine community contacts with such institutions as schools, medical facilities and social service departments.
- May locate and make use of appropriate community resources for clients.
- May evaluate actual living conditions of clients through home visits.
- Assist with casework administration.
- Coordinate and assists in the preparation of client mass orientations.
- Assist in the scheduled mailing for screening interviews.
- Assist higher-level Client Resources Coordinators in updating client contact logs, maintains necessary files and statistical information on clients.
- Prepare reports and related analysis of data.
- Input and transmits data.
- Monitors participants; progress reports.
- Maintain confidentiality of client information and records.
- Promotes continuous quality improvement and service delivery that is aligned with the Agency’s mission.
- Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
- Perform related duties as required.

**Qualifications**:

- Two years of college education
- Six to twelve months of related experience
- Principles and practices of organization and administration.
- Writes clearly and informatively.
- Edits work for spelling and grammar.
- Presents numerical data effectively.
- Able to read and interpret written information.
- Speaks clearly and persuasively in positive or negative situations.
- Listens and gets clarification.
- Responds well to questions.
- Demonstrates group presentation skills.



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