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Copy & Print Center Specialist
3 months ago
Complete Management Solutions (CMS) is a provider of Workplace solutions. These services include, but are not limited to document services, mail services & reception services. At CMS we aim to deliver exceptional client experiences keeping our clients workplace working
- Key Responsibilities
- Operating functional equipment; including printing, scanning, inserting, sortation, x-ray and other equipment, as applicable.
- Receive and process incoming and outgoing work.
- Print and finish and distribute all submitted print requests and documents.
- Undertake Check management in line with processing procedures (where applicable).
- Arrange courier collection including required manifest(s) and documentation.
- Identify non-compliant activities, resolve discrepancies and escalate as appropriate
- Handling of specialized items and more complex inquiries, including possible extensive research
- Resolving discrepancies and performing escalations
- Inventory Management and fulfillment for production centers
- Other duties as assigned.
Necessary Skills & Experience
- Good customer service skills, attentiveness, able to interact positively and pleasantly.
- Ability to follow directions, show initiative, work and perform duties under mínimal supervision, and follow through on tasks.
- Self-motivated with proven ability to learn and to seek and participate in cross training opportunities and willingness to utilize downtime to learn new skills.
- Able to work productively in a fast-paced team environment.
- Detail and deadline oriented with strong emphasis on safeguarding all personal and confidential information.
- Basic understanding of risk and control for the activities responsible.
- Self Motivated and ability to learn
- Able to resolve problems and with the ability to recommend process improvements..
- Must be comfortable with and have a solid understanding of basic business technology.
- Good oral and written communication skills.
- An intermediate understanding of the English language, in verbal format and written format, is required
- Ability to recommend process improvements
- Able to lift and push items of significant weight (up to 50 pounds).
- Able to stand and walk for long periods of time.
- **Prior experience in a production environment preferred**:
- **Knowledge of Xerox and Copy Machine Equipment Strongly Preferred**:
- **Finishing experience required such as Binding, and Poster Printing**
Pay: $22.00 - $23.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Application Question(s):
- How do your previous print positions relate to this position?
**Experience**:
- Mailroom: 1 year (preferred)
- Document management systems: 4 years (required)
- Print Production: 4 years (required)
License/Certification:
- Driver's License (preferred)
Work Location: In person
