Receptionist

1 month ago


Elgin, United States US Oncology Network-wide Career Opportunities Full time
Overview

Receptionist - Full-Time - Elgin, IL

Under minimal supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.



Responsibilities

Responsibilities:

-Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.

-Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.

-Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next days appointments and prints schedules as needed.

-Collects co-pays, deductible and other out of pocket amounts at time of visit.

-Distributes condolence cards to patients families as requested.

-Maintains lobby area in a neat and orderly manner.

-Identifies no shows and forwards for patient notification.

-Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.

-Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Prepares correspondence, memos, forms and other typing as requested by supervisor.



Qualifications

Qualifications:

High school diploma or equivalent required. Minimum five years office experience, preferably in medical setting.


The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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