Internal Only

3 weeks ago


Austin, United States Action Behavior Centers Full time

**Summary**:
**Must Do’s**:

- Please include a short, customized cover letter that outlines HOW you meet our position requirements
- Please, no phone calls to our busy centers
- We are a successful company with a start-up mentality. We want the smartest, hardest-working people that we can. If you are a corporate-type person that wants to push paper and do the minimums, this isn't for you. We expect a lot, and we reward that

**Requirements**:

- Familiarity with SalesForce is recommended but not required
- Registered Behavior Technician (RBT) required; An RBT with 2+ years of clinical experience is preferred
- Working knowledge and understanding of Applied Behavior Analysis (ABA) therapy is strongly recommended
- Previous experience negotiating with insurance companies
- A strong, pleasant personality with a high EQ
- Extremely detail oriented - you minimize mistakes because you care about how your work affects patients
- Assertive and strong communication style - you know how to get what you want because you can eloquently present the facts and advocate for patient services
- You possess a high-level of organizational skills - you rarely drop the ball because you love having systems in place to keep things running smoothly
- You like to work really hard - you aren’t watching the clock for quittin’ time because there is always more than needs to be done, and you like that
- Undergraduate is ideal but not required

**Responsibilities**:

- Assisting Regional Autism Advocate(s) in campaigning to insurance companies on patient services
- Review and confirm patient intake paperwork
- Review & proof read patient reports provided by BCBAs and prepare patient documents for insurance authorization requirements
- Manage & upkeep patient paperwork in SalesForce
- Participate in meetings with the Corporate Team
- Maintain patient communication with the Office Managers across all ABC locations
- Assist Regional Autism Advocate(s) and Director of Clinical Advocacy and Authorizations with Ad Hoc projects. This may also be inclusive of Ad Hoc projects from our Vice President of Clinical Services.
- Oversees and maintains the company's healthcare data entry procedures within HIPAA compliance guidelines.
- Confirm authorization via phone calls, and enter authorization documents quickly and accurately.
- Confirm, maintain and enter patient's healthcare and authorization information with sensitivity and discretion into the EMR/billing system.
- Fax and submit for authorization of treatment.
- Schedule Peer-to-Peer (P2P) calls for insurance companies; This includes scheduling P2P calls for our BCBAs regarding general or specific clinical case discussions, etc.
- Account for submission and resubmission to new insurance companies with updated paperwork



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