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Customer Service Fitness Director

2 months ago

Hawthorne, United States LA Fitness Full time

Job Overview:
**Responsibilities**:

- Develop and implement customer service policies and procedures
- Lead, mentor, and motivate the customer service team to deliver outstanding service
- Handle escalated customer inquiries and resolve issues promptly
- Collaborate with other departments to improve overall customer experience
- Analyze customer feedback and data to identify areas for improvement
- Ensure compliance with company standards and regulations

Qualifications:

- Proven experience in sales management and customer service leadership
- Strong time management skills with the ability to prioritize tasks effectively
- Excellent communication skills to interact with members, team members, and potential members.

We will be hosting open interviews this week Tuesday through Thursday at the LA Fitness in the city of Hawthorne from 11am to 3pm.

We are looking to hire immediately

4949 W 147th St

Hawthorne, CA 90250

United States

Please ask for Stephani or Robert at the front desk and state you are there for an interview.

**Job Type**: Part-time

Pay: $16.50 - $25.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Employee discount
- Flexible schedule

Experience level:

- 3 years

Shift:

- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Experience**:

- Sales: 2 years (preferred)

Ability to Commute:

- Hawthorne, CA 90250 (required)

Ability to Relocate:

- Hawthorne, CA 90250: Relocate before starting work (preferred)

Work Location: In person