Card Services Representative

3 weeks ago


West Lafayette, United States Purdue Federal Credit Union Full time

**Please APPLY AT**:
The **Card Services Representative** is responsible for providing member service and sales support in respect to plastic cards and the Visa loan product as a whole. Responsible for processing and following-up on non-fraud disputes in regards to debit and credit cards. Also responsible for card/loan maintenance, troubleshooting cardholder denials, and GL balancing.
- Employees are expected to adhere to all rules and regulations applicable to this position, including but not limited to all policies and procedures pertaining to the Bank Secrecy Act.

**Duties **an**d** **R**e**sponsibil**i**ties** (E**sse**n**tial **F**u**ncti**o**n**s)**:

- Plastic Servicing
- Travel Notifications
- Lost/Stolen Reports
- Visa chargeback and disputes
- Basic Entrust knowledge
- Explanation of plastic denials or issues
- Product Servicing
- Work various Purdue Federal, Co-Op, and VISA reports
- GL Balancing
- Member Services
- General member and staff inquiry
- Correct errors and support branch staff in regards to the Visa loan/card product

**Required Skills**:
**Knowledge,** **S**k**ill, and Abi**l**ity** **Requir**e**me**n**ts**:

- **Education**
- High School Diploma/GED Equivalent
- **Experience**
- 1 to 3 years’ experience in the financial industry
- **Knowledge/Skills/Abilities**
- Competent computer skills
- Ability to communicate, verbally and in writing, in a professional manner when dealing with employees, members, vendors and company contacts
- Ability to follow the core values of honesty, integrity, mutual respect, pride and ownership

**Purdue Federal Credit Union is an **Equal Opportunity Employer/Veterans/Disabled



  • West Lafayette, United States West Lafayette Veterinary Care Full time

    Position Purpose Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction.  In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking.  The CSR manages practice reception...


  • WEST LAFAYETTE, United States West Lafayette Veterinary Care Full time

    Position Purpose Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction.  In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking.  The CSR manages practice reception...


  • Lafayette, United States Applied Technical Services (Georgia) Full time

    Client Service Representative Job Details Job Location USF LAFAYETTE - LAFAYETTE, LA Description Job Description: A Client Service Representative plays a crucial role in delivering outstanding client experiences. Serves as a point of contact for our clients, addressing their inquiries, resolving issues, and ensuring their needs are met. This role is an...


  • Lafayette, United States Nanshanusa Full time

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:2022-2Location:Lafayette, INDepartment:Customer Service Description **Overview** The Customer Service Representative is responsible for providing exceptional customer service to our OEM and distributor clients. Position also serves as a liaison...


  • West Columbia, United States Kelly Services, Inc. Full time

    Provide prompt, accurate, thorough, and courteous responses to all customer inquiries - Handle non-routine inquiries that may require deviation from standard procedures - Perform research as needed to resolve inquiries - Ensure effective customer rel Customer Service Representative, Customer Service, Representative, Retail, Staffing, Management

  • ID Card Specialist

    11 hours ago


    Key West, United States Magellan Health Full time

    Serves as Lead ID card specialist and may operate as an autonomous service provider at a single-person site or as a Team Leader for sites with multiple ID card specialists. Provides professional military personnel support services to the U.S. Navy's Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment...

  • ID Card Specialist

    9 hours ago


    Key West, United States Magellan Health Full time

    Provides professional military personnel support services to the U.S. Navy's Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites.Serves as ID Card/Common Access Card (CAC) customer service specialist...

  • Customer Service Rep

    1 month ago


    West Lafayette, United States Tri-County Home Pros Full time

    Job DescriptionJob DescriptionReady to join a driven team that's all about turning houses into dream homes? Tri-County Home Pros, nestled in West Lafayette, IN, is on the hunt for a hardworking and self-motivated full-time Customer Service Rep - Sales Representative.The pay is base pay plus commission. Starting pay is a combination of a weekly salary...


  • West Covina, United States Inside Sales Representative Full time

    Job DescriptionJob DescriptionWe are seeking a career minded individual to join our sales team in food service equipment and supplies. As an inside sales / project manager, you will handle sales from large equipment to smallwares from our 40,000sqft showroom. You will be trained to provide solutions to customer's bottleneck in procuring food service...

  • Temporary Clerical

    2 days ago


    West Lafayette, United States Purdue Global Full time

    Requisition ID: 15207 ** Temporary Clerical - Customer Service Rep** ****Job Summary**** **ABOUT THE TENNIS CENTER** The home of Purdue Mens and Womens Tennis. Schwartz Tennis Center is open to the public, Purdue faculty and staff, as well as Purdue students. The tennis center offers private and group lessons, adult and junior clinics, and more. Customer...


  • Lafayette, United States Hendricks Therapy Full time

    **About Us**: At Hendricks Therapy, we are committed to delivering outpatient mental health services to those who entrust us with their care. Our approach centers on fostering acceptance and compassion, acknowledging that each person is entitled to respect and empathy on their path to achieving optimal mental health. Through empowerment, challenge,...


  • Lafayette, United States WESCO International Full time

    As a Representative - Customer Service, you will respond to customer inquiries by telephone and e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or Customer Service Representative, Customer Service, Utility, Representative, Manufacturing, Retail


  • West Chicago, United States Planet Fitness Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team!Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you. Why you should join Planet Fitness:Great growth opportunities - we are a dynamic and growing companySet ScheduleMedical, Dental and Vision...


  • West Lafayette, IN, United States West Lafayette Veterinary Care Full time

    Position Purpose Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction.  In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking.  The CSR manages practice reception...


  • Lafayette, United States Domino's Pizza LLC Full time

    Company Description We are C&W Pizza, LLC. We are locally owned and operated from Murfreesboro, TN! Our goal is to create a wonderful work environment and our passion is to serve our customers with the best of our ability! We are one big family and we would love for you to join the C&W family! Job Description Customer Service Representatives are responsible...


  • West Bountiful, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...


  • West Chicago, United States Planet Fitness Full time

    We are seeking a Customer Service Representative to join our team! Why you should join Planet Fitness:Great growth opportunities - we are a dynamic and growing company Set Schedule Medical, Dental and Vision insurance benefits (Full Time positions only) Employee Referral Bonus Program Following 120 days of active employment, you will be eligible for a .50...


  • Lafayette, United States Habegger Full time

    Customer Service Representative/Warehouse Assistant **Customer Service Representative/Warehouse Assistant** Lafayette, IN **description** The Habegger Corporation is currently seeking a Customer Service Representative/Warehouse Assistant that are responsible, organized, and customer service oriented. As a CSR/warehouse assistant, you will be the face of...


  • West Hills, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...


  • Lafayette, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create...