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Service Advisor

4 months ago


Placentia, United States Super Service Auto Shops Full time

**Job description**:
We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We were voted the Best Multi-Shop Auto Repair shop in the country because we are a clean, professionally run, state of the art auto repair shop. The service advisor, service writer or service manager who will also write service will write 8-10 cars a day. The automotive service advisor / writer will work closely with a team of the best ASE Certified Master Technicians in California. The service advisor, service writer or service manager will also order parts, answer the phone, deal with returns etc.

**Responsibilities and Duties**:

- Open and Close.
- Greet customers in a friendly manner.
- Establish a relationship with the customer.
- Write up customers.
- Arrange shuttle pick up.
- Look up labor and parts.
- Recommend needed repair.
- Close out customer.
- Handle returns and customer service issues

**Qualifications and Skills REQUIREMENTS**:

- The automotive service advisor / writer must be extremely friendly.
- The automotive service advisor / writer have at least 5 years experience as a professional service writer.
- The automotive service advisor / writer must be able to sell value. (no order takers).
- The automotive service advisor / writer's schedule is 5 days a week.
- The automotive service advisor / writer's must be able to multi-task.
- The automotive service advisor / writer's should be able to touch type 30 words per minute.
- The automotive service advisor / writer's must be reliable (we are open at 7:30 and close at 5:30).
- The automotive service advisor / writer's must have a clean driving record.
- The automotive service advisor / writer's must have a clean cut appearance

**Benefits**:

- Up to 2 weeks paid vacation.
- Sick days.

**Job Type**:Full-time: $65,000.00 to $90,000.00 /year DOE With added Bonuses. If you're currently employed. Confidentiality is assured. Text or call my confidential cell phone if want more information.

**Benefit Conditions**:

- Waiting period may apply.

**This Job Is**:

- Open to applicants who do not have a high school diploma/GED.
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks).
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more.
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
- A job for which all ages, including older job seekers, are encouraged to apply.
- Open to applicants who do not have a college diploma.

Work Remotely:

- No.

**Job Type**:Full-time.

**Pay**: $65,000.00 - $90,000.00 per year.

**Benefits**:

- 401(k).
- 401(k) matching.
- Dental insurance.
- Employee discount.
- Health insurance.
- Life insurance.
- Paid time off.
- Tuition reimbursement.
- Vision insurance.

**Day range**:

- Monday to Saturday.
- Floating Day Off.

**Shift**:

- 10 hour shift.
- 8 hour shift.
- Day shift.

**Experience**:

- Clean Driving Record: 1 year (required).
- Auto Repair / Service: 5 years (required).
- Sales / Customer Service: 1 year (required).

**License/Certification**:

- ASE Certification (preferred).

**Work Location**: Multiple locations.