Customer Service/inside Sales
2 weeks ago
Do you excel with details and going above and beyond for your customers? Sick of nights and weekends? If you are looking to make the switch from retail or waiting tables into an office position, this may be an excellent position for you. Surface Creations of Maine is looking for office staff in our Customer Service department. This person learns all facets of our Inside Sales roles which include quoting and confirming orders as well as handle slab selection appointments with clients. Clients will learn about care for their countertops and receive help selecting their stone. Even if this is a new arena for you, all of the information can be taught to a quick learner, but excellent customer service is really the heart of the position.
This position will:
- Spend time with clients in a one-on-one appointment setting in the showroom to help them select their stone.
- Follow-up with designers about the appointments their clients had.
- Answer multi-line phone system
- Handle quotes and order confirmations for their clients.
- Make sure details are accurate for fabrication
- Basic housekeeping in the office
- Monday to Friday work week
- On the job training
This person must have:
- Strong Organizational skills
- A great attitude
- Stellar customer service
- Quick learner and willing to learn about a new industry
- Be very detail-oriented
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Communication method(s) used:
- Phone
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
- No
Pay: $19.00 - $22.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
**Experience**:
- Customer Service: 2 years (required)
Work Location: In person
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