Customer Service Representative
3 weeks ago
**Responsibilities**:
- Assist clients with inquiries regarding insurance policies, coverage options, and claims.
- Provide support to clients during the claims process, ensuring timely and accurate resolution.
- Maintain accurate and up-to-date client records in the agency management system.
- Schedule appointments and follow up with clients as needed.
- Support the 2-20 General Lines Agent with administrative tasks and customer service functions.
- Stay updated on insurance products, services, and industry regulations.
- Participate in training and professional development activities.
**Requirements**:
Qualifications:
- Valid Florida 4-40 Customer Representative license.
- Excellent customer service and communication skills
- Strong attention to detail and organizational abilities.
- Proficient in using insurance agency management software and Microsoft Office Suite.
- Ability to work effectively under the supervision of a licensed 2-20 agent.
- High school diploma or equivalent.
- Prior experience in insurance or customer service is preferred.
**Job Types**: Full-time, Temporary
Pay: $18.70 - $24.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Application Question(s):
- Do you have a either 2-20 or 4-40 license?
Ability to Commute:
- Saint Augustine, FL 32080 (preferred)
Work Location: In person
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