![Leigh Insurance Agency](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative/insurance
3 weeks ago
**Customer Service Representative - Insurance**
**Responsibilities**
- Process customer payments & policy change requests.
- Handle incoming calls from customers.
- Greet all customers entering the office, in a friendly and helpful manner.
- Provide exceptional customer service.
- Foster strong relationships with our customers to maintain a high level of customer retention and product loyalty.
- Provides on-going support to insurance customer as needed.
- Maintain Cancel Report and contact customer as needed.
- Maintain Renewal Report and contact customer as needed.
- ReQuote Customer Policies for Monthly Renewals.
- Scanning
- Other Administrative Duties
- Assist Agents and Business Manager
**Requirements**:
- Possess an upbeat, positive and enthusiastic attitude.
- Create relationships from a cold start.
- Must have ability to multi-task.
- Professional phone etiquette.
- Excellent verbal and written communications skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Possess or obtain a Florida 4-40 Customer Service License
- Must be able to pass a background check
**Benefits**
- Competitive Pay
- Paid Time Off (PTO)
- Paid Holiday
- Hands On Training
Pay: $28,000.00 - $50,000.00 per year
**Benefits**:
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
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