Customer Service Representative

4 months ago


Saint Paul, United States Inside Talent, Inc. Full time
Job DescriptionJob Description


Customer Service Representative - Direct Business


Provide professional sales support and customer service for business that ships directly from the various factories our client represents to customers. This includes the following:


1. Establish and maintain excellent relationships with vendors and customers

2. Prepare and place orders from customers with suppliers and follow up to ensure that they are shipped and delivered properly and on time. This requires constant communication via phone, email, etc. with customers, suppliers, and sales representatives.

3. Work closely with sales representatives and provide support for cost requests and quotes, sample requests, orders, quality complaints, etc.

4. Assist with expediting orders as needed

5. Process invoices from suppliers to the Controller for timely payment

6. Prepare and send invoices to customers

7. Prepare and send various correspondence to customers (i.e. price update letters and quotes)

8. Negotiate pricing and ship dates with suppliers

9. Gather freight rates and set up shipments from various factories to customers

10. Assist with addressing quality issues from customers with suppliers

11. Assist with being a backup to customer service on the warehouse/distribution side of the business. This involves processing incoming orders from warehouse customers.

12. Prepare and provide quarterly sales numbers to the Controller

13. Strong abilities preferred with Microsoft Office (Word and Excel) and Windows XP

14. Familiarity with DI "Inform" software is a plus. Training will be provided.

15. Strong people skills, team player, positive attitude, work ethic, integrity, self-motivation, and accuracy to assimilate into a professional corporate culture -- all things that lend to being a positive influence in the work environment.

16. Website management, blogging, and social media knowledge are a plus, but not required





  • Saint Paul, United States Universal Truck Service Full time

    Job DescriptionJob DescriptionJob Posting: Customer Service / Accounts Receivable Representative. Company: Universal Truck ServiceLocation: 2845 Long Lake Road Roseville, MN 55113Type: Part-TimeUniversal Truck Service is a fast-growing heavy duty truck repair facility in Roseville MN. We pride ourselves on reliable service and great customer service...


  • Saint Paul, United States AtWork Group Full time

    Introduction: We are seeking a dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring customer satisfaction. Your professionalism, empathy, and strong communication skills will contribute to maintaining...


  • Saint Paul, Minnesota, United States Mister Sparky of St. Paul, MN Full time

    Customer Service RepresentativeMister Sparky of St. Paul, MN is seeking a skilled Customer Service Representative to join our team. As a key member of our call center, you will be responsible for answering incoming client calls and providing exceptional customer service.Key Responsibilities:Answer incoming client calls and provide a professional...


  • Saint Paul, United States CS311033 Full time

    Job DescriptionJob DescriptionDescription:About Us:Tacheny Exteriors is a leading provider of high-quality exterior construction services, specializing in roofing, siding, windows, and gutters. With a strong commitment to customer satisfaction and quality craftsmanship, we pride ourselves on delivering exceptional service to homeowners and businesses. We are...


  • Saint Paul, Minnesota, United States DANNA AGENCY Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join Danna Agency. As a key member of our team, you will be responsible for delivering exceptional customer experiences by providing product and service information and resolving technical issues.Key Responsibilities:Handle customer inquiries and complaints in a professional...


  • Saint Paul, Minnesota, United States Airport retail group LLC Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Kiehl's. As a key member of our retail team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a positive store environment.Key Responsibilities:Provide personalized service...


  • Saint Cloud, Minnesota, United States Anderson Trucking Service Full time

    Make a Difference in LogisticsAs an Account Representative at Anderson Trucking Service, you will be the first point of contact and voice of the company with reputable clients. Utilize a consultative approach to develop trust and mutual respect with customers, anticipating their needs and taking proactive measures to ensure positive service outcomes. With an...


  • Saint Paul, United States Disciple Distributions Inc. Full time

    Job DescriptionJob DescriptionDisciple Distributions is a privately owned marketing and sales firm based in Minneapolis. We specialize in producing direct and engaging service campaigns that are designed to bring a brand directly to their customer base. Currently, we are actively searching for top talent to join our Retail Customer Service Team and work with...


  • Saint Paul, United States Disciple Distributions Inc. Full time $40,000 - $50,000

    Job DescriptionJob DescriptionDisciple Distributions is a privately owned marketing and sales firm based in Minneapolis. We specialize in producing direct and engaging service campaigns that are designed to bring a brand directly to their customer base. Currently, we are actively searching for top talent to join our Retail Customer Service Team and work with...


  • Saint Paul, United States Disciple Distributions Inc. Full time $40,000 - $50,000

    Job DescriptionJob DescriptionDisciple Distributions is a privately owned marketing and sales firm based in Minneapolis. We specialize in producing direct and engaging service campaigns that are designed to bring a brand directly to their customer base. Currently, we are actively searching for top talent to join our Retail Customer Service Team and work with...


  • Saint Paul, United States Insight Global Full time

    Position: Customer Service RepresentativeLocation: On Site in St. Paul, MN$18-20 Hourly Based On ExperienceLooking to HIRE RIGHT AWAY!!Shifts:Monday- Friday: 9:00am- 6:00pmSaturday: 11am-6pmMust Haves:Self-sufficient – Will be opening and closing by themselvesBasic computer skills to enter shipping/tracking informationCustomer Service experienceOrganized,...


  • Saint Paul, United States Insight Global Full time

    Position: Customer Service RepresentativeLocation: On Site, St. Paul, MN (55108)Pay Rate: $18-$20 Hourly Based On ExperienceLooking to HIRE RIGHT AWAY!!Full Time Hours Shifts:Monday-Friday: 9am-6pmSaturday: 11am-6pmMust Haves:Self-sufficient – Will be opening and closing by themselvesBasic computer skills to enter shipping/tracking informationCustomer...


  • Saint Paul, Minnesota, United States Ryan Hangartner - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Ryan Hangartner - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth and success.Key ResponsibilitiesEstablish and Maintain...


  • Saint Paul, Minnesota, United States Jerry's Enterprises Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Jerry's Enterprises Inc. in our Cub Liquor - Sun Ray location.Key Responsibilities:Provide exceptional customer service to ensure a positive shopping experience for our customers.Ring up customer purchases accurately and...


  • Saint Paul, Minnesota, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing sales floor operations, and leading a team of sales associates.Key Responsibilities:Provide excellent...


  • Saint Paul, Minnesota, United States Mister Car Wash Full time

    About Mister Car WashMister Car Wash is a dynamic and fast-paced environment where opportunity meets growth. As a leading provider of car wash services, we're committed to delivering exceptional customer experiences and fostering a culture of teamwork and innovation.Job SummaryWe're seeking a highly motivated and customer-focused Customer Service...


  • Saint Paul, United States Dahl Consulting Full time

    Duration: 3 monthsLocation: Onsite, St. Paul, MNPay: 23/hrSummary:The main function of a customer service representative specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the...


  • Saint Paul, Minnesota, United States Collabera Full time

    Job OverviewCollabera is seeking a highly skilled Customer Service Representative to join our team. As a key member of our client support team, you will be responsible for providing exceptional support to our clients and internal stakeholders.Key Responsibilities:Provide timely and effective support to clients and internal stakeholders via phone, email, and...


  • Saint Paul, Minnesota, United States Lube-Tech Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Delivery Representative to join our team at Lube-Tech. As a key member of our delivery team, you will be responsible for safely and professionally delivering energy-saving lubricants to our valued customers on a scheduled route.Key ResponsibilitiesSafe Delivery Practices: Safely transport,...


  • Saint Paul, United States Summit Companies Full time

    Job DescriptionJob DescriptionAre you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be...