Receptionist (Prn- As Needed)

2 weeks ago


Austin, United States Westminster Full time

**Who We Are**:
Westminster is a premier retirement community with dedicated and skilled staff, dynamic leadership, innovative services and first class facilities.

**Who You Are**:
**This position is PRN (as needed) 7:30am - 4pm shift.**

**Responsibilities**:

- Opens and closes the reception desk and properly secures all files, keys, and equipment.
- Answer telephones in a timely manner and communicate effectively.
- Book care plan appointments and maintain appointment log for the Care Plan team.
- Maintain confidentiality of all information whose disclosure would be contrary to the best interest of the community and professional ethics.
- Maintain the transportation schedules and coordinate Westminster or third-party transportation for appointments for residents when requested.
- Maintain the Out-of-Town resident document.
- Sort and distribute mail to residents accordingly.
- Respond to alarm systems including the Simplex Fire Control Panel, Companion One resident emergency Pendant Alarm System and facilitate effective communication between appropriate personnel.
- Assists residents in entering requests in the TELS work order system when requested and answers general questions.
- Utilize CareMerge online platform to assist residents in registering for events.

Westminster fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all our job descriptions.
- **Hospitality Promises**_
- We greet residents, employees, and guests warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We strive to anticipate resident, employee and guest needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We embrace and value our differences.
- We make residents, employees and guests feel important.
- We ask, “Is there anything else I can do for you?”
- We maintain high levels of professionalism, both in conduct and appearance, at all times.
- We pay attention to details.

**Requirements**:

- _Education:_ High School graduate with some college preferred.
- Experience in Receptionist position, where good communication and customer relations skills are essential.
- Must have the ability to read, write, and speak English effectively, using proper speech and grammar.
- _Experience:_ A minimum of 1 year Reception experience is required.

**Benefits**:

- Medical, Dental, Vision
- Employer paid Life Insurance
- Short Term Disability, Accident, Critical Illness
- 403b Retirement Savings Plan
- Competitive pay
- Paid Time Off
- If you work holidays, you earn double-time pay

Westminster is an Equal Opportunity Employer and values diversity in the workplace.

Westminster was named one of the TOP WORKPLACES for the past 10 years in a row, by the Austin American Statesman.

**Job Type**: Part-time

Pay: $16.00 - $19.50 per hour

Expected hours: 8 per week

**Benefits**:

- 401(k)
- Employee assistance program
- Flexible schedule
- Referral program
- Retirement plan

Schedule:

- Morning shift

**Experience**:

- Receptionist: 2 years (required)

Work Location: In person



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