Strategic Partner Manager
2 weeks ago
**Redefine the future of customer experiences. One conversation at a time.**:
We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.
Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.
If you're ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you're in the right place.
**Build Amazing - Deliver Amazing - Live Amazing - Be Amazing**:
Nextiva is seeking a Strategic Partner Manager in California to join our organization. Strategic Partner Manager to specific TSB/D partners to profile, recruit, enable, and manage downstream channel relationships in strong partnership with Nextiva Partner Managers, aligning to the respective territory capacity needs.
This role is responsible for building and owning the capacity plan that maps to achieving new transactional capacity and revenue growth for TSB/D. The Strategic Partner Manager will be well versed in the hosted communication and collaboration market and will be fluent in their understanding of the company's portfolio of solutions and services, to help position newly activated partners WIN WITH NEXTIVA.
**Key Responsibilities**
- Identify and prospect new potential partners with an appetite to lead Nextiva for their UCaaS/CCaaS and Collaboration solution needs.
- Jointly recruit and sign new partners under assigned TSB/D that map to the coverage objectives to their assigned TSB/D Partner to meet or exceed quarterly capacity plan.
- Establish expectations accordingly for the partner role and how Nextiva will support.
- Build a business plan with TSB/D partner detailing mutually agreed upon partnership expectations, including how to promote Nextiva products and services to accelerate time to transaction.
- Work closely with all internal teams including but not limited to: Field Marketing, Sales Engineering, Training, In-Region Partner Managers, Partner Development Managers and Product teams to ensure all support is outlined to drive maximum revenue.
- Ultimate owner of quarterly partner business plan.
- Tightly align with the Channel Sales organization to ensure necessary pipeline growth weekly, monthly, and quarterly forecasts are on track to meet and exceed territory revenue targets set in the quarterly sales objective.
- Ownership of partner management meeting cadence, delivering effective relationship management RoB's (rhythm of business) connections which ensure partnership alignment and if necessary, opportunities to pivot, which will ensure a positive partner experience.
**Qualifications**
- Bachelor's degree in a relevant discipline
- 2+ years of channel sales experience
- Travel: approximately 50%
- Demonstrated track record of recruiting, training, coaching, motivating, growing, and retaining a successful group of channel partners
- Reference-able success of driving partner business and marketing strategy
- Ability to identify and prioritize opportunities and accurately forecast commitments
- Ability to communicate effectively and present to all organizational levels in small and large groups
- UCaaS/SaaS Product Portfolio and market knowledge
- Intermediate understanding of company financial measures, telecommunications industry, and indirect sales model
- Quickly establish internal and external productive working relationships and promote effective teamwork
- Successful indirect sales experience with Channel go-to-market motions
- Ability to adapt quickly to changes in roles and responsibilities
- Must be a high-energy, motivated self-starter
- Strong organizational and time management skills
- Analytical thinker with proven ability to metric and govern
**Compensation, Rewards & Benefits**:
Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.
**To check out what's going on at Nextiva, check us out on **Instagram**, **Instagram (MX)**, **YouTube**, **LinkedIn**, and the **Nextiva blog**.**
In 2022, Nextiva has been recognized by Comparably as the 'Best Place to Work' in the
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