Office Manager/bookkeeper

3 weeks ago

Tucson, United States Morgan, Cohen & Bach Full time

Job Title: Office Manager

Location: Tucson, AZ (In OFFICE NO REMOTE)

About Morgan Cohen & Bach: At Morgan Cohen & Bach, we are not just a commercial debt collection firm; we are a beacon of transformational impact. Our mission is to become America’s #1 commercial debt collection solution by defining excellence in customer service and results. **Core Values**:

- **Love Our People**: Prioritizing the well-being and growth of our individual team members over clients, shareholders, or profits is fundamental, creating a supportive environment through leadership that cares for their people, not just what they can do for them. Team members prioritize the wellbeing of other team members, the company and shareholders above themselves.
- **Love Our Clients**: Our dedication to clients is characterized by doing what's best for them as we represent them, even if we make less money or it makes our job harder. Loving our clients means putting their needs first selflessly.
- **Trust in Truth and Transparency**: Is the belief that Truth is discovered through multiple sources pointing to the same thing. Truth is not one person's opinion or perspective and in order to find Truth you must have transparency among people. Transparency is hard because it’s vulnerable for everyone involved but we believe it leads to best results operationally and relationally. We don’t trust that we will deliver the message perfectly or that the other person will receive it well; we trust that truth and transparency is right and will always lead to the best outcome, even if it's hard in the short term. We also believe this is another key way of Loving others and it requires sacrifice.
- **Extreme Ownership**: We take comprehensive responsibility for our sphere of influence, proactively addressing any challenges within the team, company, or client base as our own even if it is not our fault.
- **Excellence in All We Do**:Our relentless pursuit of excellence sets our benchmark, pushing boundaries in client interactions, debt recovery results, internal practices etc. embodying our mantra Maxima Ex Maximo Labore (The greatest possible result from the greatest effort).

**Position Overview**:We are seeking a dynamic Office Manager who is prepared to wear multiple hats within our rapidly evolving organization. In this role, you will not only manage day-to-day operations and support team activities, but also play a crucial part in our continuous growth by ensuring operational excellence and high employee engagement. You will be an individual contributor to start but based on your performance and character you will be eligible for leadership after 12 months. This position is designed for those who thrive in a fast-paced environment and are comfortable with change. As Morgan Cohen & Bach grows, your responsibilities will evolve, sometimes quarterly or annually. This will require you to continuously expand your skills within the scope of office management, adapting to new challenges and opportunities. It's essential that you embrace change and are eager to grow with the company. We value quick learners and flexible professionals who are committed to our big mission and ready to advance their capabilities alongside the company's trajectory. Working here inevitably leads to personal growth, a genuine interest in personal development is essential.

**Starting Responsibilities**:

- Oversee daily office operations and provide administrative support to ensure efficient and smooth day-to-day functioning of our office.
- Manage bookkeeping tasks such as updating bank feeds, handling check payments.
- Coordinate with IT vendors to ensure robust cybersecurity and system efficiency.
- Support client and internal team inquiries, ensuring quick resolution and high satisfaction.
- Implement and monitor internal processes and systems to increase operational effectiveness.
- Contribute to team development by fostering a supportive and transparent workplace.

**Required Skills and Qualifications**:

- Proven experience in office management, administration, or a similar role.
- Excellent organizational and leadership abilities.
- Outstanding communication and interpersonal skills.
- High adaptability and comfort handling various tasks from different business areas.
- Alignment with MCB’s values, with a strong focus on integrity, transparency, and community.

**What We Offer**:

- A role where you can genuinely impact and contribute to the company's mission and growth.
- A supportive environment that cherishes innovation and personal development.
- Competitive compensation and benefits package.
- Opportunities for leadership development and advancement.

**Compensation and Benefits**:
At Morgan Cohen & Bach, we understand that the foundation of our success is our people. That’s why we offer a competitive compensation package designed to reflect the value you bring to our team. We are excited to offer a salary range of $47,000 to $65,000, commensurate with exper

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