![Ahold Delhaize USA](https://media.trabajo.org/img/noimg.jpg)
Admin Ii Customer Care Representative
1 week ago
**Address**:USA-PA-Carlisle-1149 Harrisburg Pike
**Store Code**:Contact Centers (5116930)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose:
**Duties**:
- Support inbound customer calls as necessary (75% work time dedicated to direct/indirect customer support)
- Support Admin I with escalated inbound customer calls
- Support Admin I with escalated case research
- Provide daily on-the-fly training with admins as the need arises
- Provide appropriate resolution at the first point of contact.
- Gather data during the problem solving process, analyze the situations, and provide solutions.
- Be alert to urgent or severe issues for immediate escalation, as well as trends that may negatively impact the company.
- Escalate complex and/or high priority problems to appropriate coworkers, support groups, or vendors for resolution.
- Ensure proper notification and escalation procedures are followed to update business users and customers.
Qualifications:
- High School or equivalent
- Associate's or Bachelor's Degree Add, Prior call center experience preferred
LI-ES1 #ZR
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. When considered together, the companies of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, serving millions of omnichannel customers each week.
**Job Requisition: 375827_external_USA-PA-Carlisle_4292024
-
Admin Customer Care Representative
2 weeks ago
Carlisle, Pennsylvania, United States Retail Business Services Full timeAddress: USA-PA-Carlisle-1149 Harrisburg Pike Store Code: Contact Centers Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the...
-
Member Service Representative II
2 months ago
Carlisle, United States Members 1st Full time** Member Service Representative II (PC 264)** **Job Category****:** Members Services / Sales **Requisition Number****:** MEMBE002541 Showing 1 location **Job Details** **Description** The purpose of the Member Service Representative II is to support all aspects of branch operations, assist with growth of deposits, loans and service ratio. This position is...
-
Member Service Representative II
4 weeks ago
Carlisle, United States Members 1st Full time** Member Service Representative II (PC 264)** **Job Category****:** Members Services / Sales **Requisition Number****:** MEMBE002541 Showing 1 location **Job Details** **Description** The purpose of the Member Service Representative II is to support all aspects of branch operations, assist with growth of deposits, loans and service ratio. This position is...
-
Customer Service Representative
6 days ago
Carlisle, United States Elwood Staffing Full timeAre you a people person and looking for a fresh start? We are currently hiring for a Customer Service Representative at a location in Chambersburg, PA. Apply today! What's in it for you? Elwood Staffing associates are eligible for a comprehensive and Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service
-
Customer Service Representative
2 weeks ago
Carlisle, Pennsylvania, United States CJ Logistics USA Corporation Full timeProvide a strong level of customer service to internal and external customers Maintain inbound and outbound schedules Complete paperwork to make sure it is error free and prepare orders for distribution to forkliftoperators Process and schedule Customer Service Representative, Customer Service, Representative, 1st Shift, Retail, Transportation
-
Customer Service Representative
2 weeks ago
Carlisle, Pennsylvania, United States Enterprise Full time**Customer Service Representative - Carlisle** **Job ID** Carlisle, United Kingdom **Overview** Add an annual turnover of $24 billion to a rental and leasing fleet of over 1.9 million vehicles spread across over 10,000 locations worldwide and you get Enterprise Rent-A-Car a business thats grown into the largest global mobility provider in the world. ...
-
Member Service Representative II
2 weeks ago
Carlisle, United States Members 1st Federal Credit Union Full timeOverview: When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly, a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means...
-
Customer Service Representative
1 month ago
Carlisle, United States The LaSalle Group Full timeLaSalle Network is actively seeking a remote Customer Service Representative for one of our clients in the Carlisle, PA area! In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providing top notch customer service. If you are looking for the flexibility to work in aremote...
-
Customer Service Representative
4 weeks ago
Carlisle, United States The LaSalle Group Full timeLaSalle Network is actively seeking a remote Customer Service Representative for one of our clients in the Carlisle, PA area! In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providing top notch customer service. If you are looking for the flexibility to work in aremote...
-
Customer Service Representative
6 days ago
Carlisle, United States LaSalle Network Full timeLaSalle Network is actively seeking a remote Customer Service Representative for one of our clients in the Carlisle, PA area! In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providing top notch customer service. If you are looking for the flexibility to work in a remote...
-
Customer Service Representative
2 weeks ago
Carlisle, United States The LaSalle Group Full timeLaSalle Network is actively seeking a remote Customer Service Representative for one of our clients in the Carlisle, PA area! In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providing top notch customer service. If you are looking for the flexibility to work in aremote...
-
Customer Service Representative
1 week ago
Carlisle, United States The LaSalle Group Full timeLaSalle Network is actively seeking a remote Customer Service Representative for one of our clients in the Carlisle, PA area! In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providing top notch customer service. If you are looking for the flexibility to work in aremote...
-
Customer Service Representative
4 weeks ago
Carlisle, United States People Architects Full timeJob DescriptionJob DescriptionSalary: $44,000People Architects is excited to partner with a corrugated packaging manufacturer in Carlisle, PA, to recruit a Customer Service Representative. This is a tremendous growth opportunity for the right candidate. Summary:Our client is a custom corrugated packaging manufacturer located in Carlisle, PA. Their products...
-
Customer Service Representative
7 days ago
Carlisle, United States Dexter Axle Full timeJob ID 2024-5012 **Overview**: Dexter, a premier manufacturer and distributor of axles, suspension, brakes, doors, venting products, trailer parts and accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets, has an opportunity for **_a Customer Service Representative_** at our...
-
Customer Service Representative
2 weeks ago
Carlisle, United States City National Bank of West Virginia Full timeCustomer Service Representative. Fullt-itme Float - Carlisle, Cynthiana and Mt. Sterling Equal Opportunity Employer. Are you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals li Customer Service, Customer Service Representative, Representative, Float, Retail, Banking
-
Member Service Representative II
2 weeks ago
Carlisle, Pennsylvania, United States Members 1st Federal Credit Union Full timeJoin a Meaningful TeamWhen you become part of the Members 1st team, you are not just joining a credit union, but a close-knit faM1ly with big ambitions and strong values. We are in a period of exciting growth and we invite you to grow with us. Our commitment to our employees goes beyond competitive pay. It includes top-notch healthcare, paid benefits,...
-
Customer Service Representative
2 weeks ago
Carlisle, United States City National Bank of WV Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeFullt-itme Float - Carlisle, Cynthiana and Mt. Sterling Equal Opportunity EmployerAre you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives. As one of the leading...
-
Customer Service Representative
3 weeks ago
Carlisle, United States CJ Logistics America Full timeThe Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer interfacing communication The CSR is responsible for completing paperwork, maintaining schedules, and ensuring all paperwork is complete and error free The CSR provides...
-
Customer Service Representative
3 weeks ago
Carlisle, United States CJ Logistics Full timeDescription The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer interfacing communication. The CSR is responsible for completing paperwork, maintaining schedules, and ensuring all paperwork is complete and error free. The CSR...
-
Customer Service Representative
4 weeks ago
Carlisle, United States People Architects Full time**Summary**: Our client is a custom corrugated packaging manufacturer located in Carlisle, PA. Their products are renewable, environmentally responsible, recyclable, and compostable. The company has been in business since 1965 and is woman-owned. **Key Responsibilities**: - Provide accurate information regarding products, orders, and services. - Process...