Customer Service Representative

4 weeks ago

Carlisle, United States The LaSalle Group Full time

LaSalle Network is actively seeking a remote Customer Service Representative for one of our clients in the Carlisle, PA area In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providing top notch customer service. If you are looking for the flexibility to work in aremote setting with a well-known company look no further You must be located within 45 minutes of Carlisle.

Customer Service Representative Responsibilities:

  • Answer incoming calls and respond to customer emails
  • Provide product, service, order-status and account information to customers
  • Process orders, resolve billing issues, exchange or return merchandise and adjust customer accounts accordingly
  • Research, identify and resolve customer complaints while maintaining detailed documentation and record keeping
  • Identify and escalate unresolved customer issues to management for further investigation
  • Follow up calls to customers to confirm appropriate changes were made

Customer Service Representative Requirements:
  • 1+ years of experience working with customers in a phone-based role
  • Working knowledge of Microsoft Office, general computer skills and basic typing skills
  • Proven customer specialist experience: active listening, customer-focused, professional telephone manner, interact positively and effectively with customers, multi-task in a fast-paced environment
  • Be a positive coworker: work well in a team environment, collaborate, bring a positive attitude, be reliable and dependable, willingness to support others and contribute to an overall positive culture
  • Ability to use critical thinking skills and make decisions


If you are interested in this role and meet the qualifications, please apply today

Thank you,

Kimberly Mosher
Senior Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.

  • Customer Service Representative

    2 weeks ago

    Carlisle, United States People Architects Full time

    Job DescriptionJob DescriptionSalary: $44,000People Architects is excited to partner with a corrugated packaging manufacturer in Carlisle, PA, to recruit a Customer Service Representative. This is a tremendous growth opportunity for the right candidate. Summary:Our client is a custom corrugated packaging manufacturer located in Carlisle, PA. Their products...

  • Customer Service Representative

    2 weeks ago

    Carlisle, United States CRG Full time

    Customer Service Representative A global CRG client in Carlisle, IA is looking for a Customer Service Representative. Our client is a world leader in providing logistics solutions for multinational companies! Primary responsibilities in this position include maintaining customer service and ensuring accuracy with deliveries. Location: Carlisle, IA...

  • Customer Service Representative

    2 weeks ago

    Carlisle, United States Shentel Full time

    Shentel is hiring a Customer Service Representative (CSR) to join our call center team. We are looking for a sales-oriented customer service professional to sell Shentel’s broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected! We offer a great work...

  • Customer Service Representative

    3 weeks ago

    Carlisle, United States Dexter Axle Full time

    Job ID 2024-5012 **Overview**: Dexter, a premier manufacturer and distributor of axles, suspension, brakes, doors, venting products, trailer parts and accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets, has an opportunity for **_a Customer Service Representative_** at our...

  • Customer Service Representative

    2 weeks ago

    Carlisle, United States syncreon.US Full time

    Job Details ** Customer Service Representative (NE)** Come join a growing organization as we pursue towards our growth plans. This opportunity will give the right individual the customer exposure and experience desired to accelerate their career. Apply today! ****About the Role**** **How you will contribute** * Owning, logging & ensuring all daily customer...

  • Customer Service Representative

    2 weeks ago

    New Carlisle, United States EDCOAT LLC Full time

    The Customer Service Representative is a key member of the EDCOAT Customer Service team. This full-time position is based in New Carlisle, IN and reports to the Divisional Controller. This is a position with normal working hours of Monday to Friday between 8:00AM - 4:30PM. Some weekends are required on an on-call basis and are done remotely based on a...

  • Customer Service Representative

    6 days ago

    Carlisle, United States CJ Logistics America Full time

    The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer interfacing communication The CSR is responsible for completing paperwork, maintaining schedules, and ensuring all paperwork is complete and error free The CSR provides...

  • Customer Service Representative

    6 days ago

    Carlisle, United States CJ Logistics Full time

    Description The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer interfacing communication. The CSR is responsible for completing paperwork, maintaining schedules, and ensuring all paperwork is complete and error free. The CSR...

  • Customer Service Representative

    2 weeks ago

    Carlisle, United States People Architects Full time

    **Summary**: Our client is a custom corrugated packaging manufacturer located in Carlisle, PA. Their products are renewable, environmentally responsible, recyclable, and compostable. The company has been in business since 1965 and is woman-owned. **Key Responsibilities**: - Provide accurate information regarding products, orders, and services. - Process...

  • Floating Financial Services Representative

    3 weeks ago

    Carlisle, United States F&M Trust Full time

    Job DescriptionJob DescriptionF&M Trust is looking to hire a Financial Services Representative (FSR) to service current and new customers of the bank. This individual will provide exceptional customer service while performing a wide array of transactions for our customers. Additionally, this individual will recommend bank products and services that will be...

  • Floating Financial Services Representative

    2 weeks ago

    Carlisle, United States F&M Trust Full time

    Job DescriptionJob DescriptionF&M Trust is looking to hire a Financial Services Representative (FSR) to service current and new customers of the bank. This individual will provide exceptional customer service while performing a wide array of transactions for our customers. Additionally, this individual will recommend bank products and services that will be...

  • Lead Financial Services Representative

    3 weeks ago

    Carlisle, United States F&M Trust Full time

    Job DescriptionJob DescriptionF&M Trust is looking to hire a Lead Financial Services Representative (Lead FSR) to supervise a team of Financial Service Representatives (FSR) who service current and new customers of the bank. This individual will complete the duties that our highly trained FSRs perform such as providing exceptional customer service,...

  • Lead Financial Services Representative

    2 weeks ago

    Carlisle, United States F&M Trust Full time

    Job DescriptionJob DescriptionF&M Trust is looking to hire a Lead Financial Services Representative (Lead FSR) to supervise a team of Financial Service Representatives (FSR) who service current and new customers of the bank. This individual will complete the duties that our highly trained FSRs perform such as providing exceptional customer service,...

  • Financial Services Bank Teller Representative

    3 weeks ago

    Carlisle, United States F&M Trust Full time

    F&M Trust, a full service bank is looking to hire a Bank Teller also known as a Financial Services Representative (FSR) at our Carlisle Crossing Office. As an FSR, one will service current and new customers of the bank in our recently renovated office that now uses cash recyclers. This individual will provide exceptional customer service while performing a...

  • Financial Services Bank Teller Representative

    1 day ago

    Carlisle, United States F&M Trust Full time

    F&M Trust, a full service bank is looking to hire a Bank Teller also known as a Financial Services Representative (FSR) at our Carlisle Crossing Office. As an FSR, one will service current and new customers of the bank in our recently renovated office that now uses cash recyclers. This individual will provide exceptional customer service while performing a...

  • Financial Services Bank Teller Representative

    1 week ago

    Carlisle, United States F&M Trust Full time

    F&M Trust, a full service bank is looking to hire a Bank Teller also known as a Financial Services Representative (FSR) at our Carlisle Crossing Office. As an FSR, one will service current and new customers of the bank in our recently renovated office that now uses cash recyclers. This individual will provide exceptional customer service while performing a...

  • Financial Services Bank Teller Representative

    1 week ago

    Carlisle, United States F&M Trust Full time

    Job DescriptionJob DescriptionF&M Trust, a full service bank is looking to hire a Bank Teller also known as a Financial Services Representative (FSR) at our Carlisle Crossing Office. As an FSR, one will service current and new customers of the bank in our recently renovated office that now uses cash recyclers. This individual will provide exceptional...

  • Financial Services Bank Teller Representative

    3 weeks ago

    Carlisle, United States F&M Trust Full time

    Job DescriptionJob DescriptionF&M Trust, a full service bank is looking to hire a Bank Teller also known as a Financial Services Representative (FSR) at our Carlisle Crossing Office. As an FSR, one will service current and new customers of the bank in our recently renovated office that now uses cash recyclers. This individual will provide exceptional...

  • Financial Services Bank Teller Representative

    4 weeks ago

    Carlisle, United States Farmers & Merchants Trust Full time

    F&M Trust, a full service bank is looking to hire a Bank Teller also known as a Financial Services Representative (FSR) at our Carlisle Crossing Office. As an FSR, one will service current and new customers of the bank in our recently renovated offic Bank Teller, Financial, Teller, Representative, Customer Service, Office Manager

  • Lead Financial Services Representative

    1 week ago

    Carlisle, United States F&M Trust Full time

    This Lead FSR will work approximately 40 hours per week and receive a competitive wage and comprehensive benefits package. Benefits Include - Medical, Dental, and Vision Insurance - Paid Time Off and 11 Paid Bank Holidays - 401(k) with up to a 6% Match - Paid Life Insurance, Short-term Disability, and Long-term Disability - Ongoing Training and Advancement...