Front of House @ Banzo

3 weeks ago


Madison, United States BANZO Full time

**Banzo Front of House**:
- Has great communications skills; enjoys working on a team
- Can ring in guest's orders on the POS system accurately
- Posesses excellent customer service skills
- Pays close attention to detail
- Is able to do repetitive tasks consistently and accurately
- Maintains a clean and orderly workspace
- Is comfortable working in a fast paced environment
- Prioritizes hygiene and cleanliness
- Is able to lift 40 lbs. and stand for 6+ hours at a time

**SCHEDULE**
- Part-time is 2-4 shifts per week (anywhere from 14-28 hours)
- Full-time is 4-5 shifts per week (30-40 hours)
- Typical shifts are either: Open = 9am-4pm or Close = 3pm-10pm
- We are CLOSED Sundays and Mondays
- Must have flexible schedule and some weekend availability

**COMPENSATION**
- Starting hourly wage plus tips brings wage up to **at least $20/hour** or more**:

- Health Benefits (HRA) of at least $100/month PLUS employer-paid options for other insurance like _dental, disability, accidental, maternity, and hospital stays_
- 401k Retirement Plan with employer match
- Free shift meals, and employee discount when you're not working

**GENERAL JOB EXPECTATIONS**
- Follow instructions given by FOH Shift Leader/Manager
- Maintain great customer service according to Banzo standards
- Answer and assist customers when they have questions
- Demonstrate professionalism in all areas including verbal communication and appearance
- Display complete understanding of the Banzo Restaurant Menu (ingredients list and allergen list)
- Display basic knowledge of Banzo operating procedures (daily open hours, website, phone number, wholesale stores, Banzo shpeal)
- Have knowledge and ability to perform on both the cash register and as a food runner/packager
- Assist customers with orders (placing orders via TOAST in person or over the phone)
- Maintain an accurate cash drawer
- Follow inventory procedures for keeping the FOH properly stocked
- Responsible for delivering complete orders to the correct table, pick up station, or delivery bag promptly and accurately
- Maintain high food safety and hygiene standards
- Maintain a safe and sanitary work environment at all times
- Maintain a clean and organized work space at all times
- Work efficiently to maximize output without cutting corners
- Minimize food waste
- Assist FOH Shift Leader/Manager in receiving and stocking orders
- Alert manager of broken or malfunctioning equipment
- Communicate with FOH Shift Leader/Manager regarding daily prep and cleaning lists and assist in their completion
- Follow all Open, Shift change, & Closing checklists at the beginning and end of shifts

**BENEFITS**
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- 401k contributions
- We've been voted "Madison's Favorite" Mediterranean Restaurant and Food Cart for several years running._

We offer free staff meals every shift and perks like staff parties and other outings. There's plenty of opportunity for growth in our expanding, family-owned business


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