Front of House Restaurant Supervisor

1 week ago


Madison, United States Ian's Pizza Full time

**Join the Ian's Pizza Team as the Front of House Supervisor**

Whether you dream of owning a restaurant, trying out new careers, or just seeing where life takes you, Ian's is the place to be You'll learn transferable skills, make awesome friends, and earn some sweet tips along the way
- ** Competitive Compensation**:The starting hourly pay is $16.50/hour. Wages are paid biweekly, and you take your tips home at the end of each operational shift. Tips average an additional $5-8/hour, for a total hourly wage average of $21.50-$24.50. You are also eligible for the annual profit-sharing bonus.
- ** Excellent Benefits**: Premium and affordable health and dental care, retirement benefits with match, PTO and sick leave accrual starting on day one, profit-sharing, flexible schedules, free pizza, and more.
- ** Inclusive Culture**: Join a diverse and inclusive team committed to the Big Five Code of Conduct: Dependability, Awareness, Connection, Generosity, and Effort.

**Front of House Supervisor Job Duties and Expectations**

As the Supervisor your main job is to ensure the successful and efficient operation of the Front of House department You assist the managers in ensuring the tools and procedures are in place and used by all department staff for successful operations. Training the general staff in your department and doing their reviews will also be a large part of your role You will be expected to provide input on staffing, staff performance, and scheduling.

Supervisors must attend all staff, team, and manager meetings unless adequate notice is given. We use Google Drive and Google products like Sheets and Docs, so you will need to learn these tools and use them

**Front of House Supervisor Requirements**
- 6+ months experience as a Supervisor or Shift Leader in catering, restaurants, or bars is required. Specific experience in your department is required.
- Embody Ian's Standards for Customer Service, Food Quality, and Big Five Code of Conduct (Awareness, Connection, Effort, Dependability, and Generosity).
- Cross-trained and regularly able to perform all in-store positions within 6 months.
- Must complete a food safety certification course within 4 months.
- Ability to motivate others, keep organized and set priorities, and practice good judgment and problem-solving skills.
- Ability to stand and walk for long periods. To bend, crouch, and lift up to 20-50 lbs. To use ovens, pizza cutters, and other equipment of the business.
- English language proficiency is required for this position.

**Front of House Supervisor Scheduling**

This position is hourly with the expectation to work 35-40 hours per week: 30-35 hours in Operations and 5-10 hours towards Administrative work. We'll try our hardest to give you the hours and shifts you want, but we can't promise the same schedule every week. Your schedule is posted for 2 weeks at a time.

Garver (4231 Garver Green) is currently open Friday-Saturday 11am-10pm and Sunday-Thursday 11am-9pm. Opening shifts typically start 1-2 hours before opening, and closing shifts typically end 1-2 hours after closing.

Weekend and evening availability is required As a leader in the restaurant, you will work with the leadership team to be available for emergencies and help find coverage or cover shifts in your department as needed.


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