![CTC Client Solutions INC](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 days ago
**About**:
Every daily, weekly and monthly goal set at CTC Client Solutions is to help businesses succeed. Our Customer Service team strives for an exquisite sevice, working with advisor partners to deliver the best experience with our company.
**Position description**:
**Duties**:
- Provide information about products and services
- Upsell products and services to customers when appropriate
- Analyze customer needs and recommend the best solutions
- Communicate effectively with customers to ensure a positive experience
- Conduct outbound calls for follow-ups and promotions
**Experience**:
- Previous experience in customer service is preferred
- Proficiency in English; fluency in Spanish is a plus (Bilingual)
- Strong phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
- Experience in outbound calling is an advantage
Pay: $18.75 - $20.00 per hour
Expected hours: 40 per week
**Benefits**:
- Flexible schedule
- Health insurance
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Ability to Commute:
- Oakland, CA 94612 (required)
Work Location: In person
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