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Parking Enforcement Manager

5 months ago


Upper Darby, United States Upper Darby Township Full time

The Parking Enforcement Manager will be responsible for the development and supervision of the Parking Enforcement Officers, Ticket Writers and office personnel. The Manager will provide direction to and evaluate the performance of the front-line parking enforcement personnel, whose core responsibility is to enforce the parking regulations of Upper Darby Township. The Director ensures that Parking Enforcement personnel receive essential training on job duties, procedures/protocols, policies, and is accountable for employee behavior/demeanor in accordance with Upper Darby Township guidelines.

The Manager will work closely with the Upper Darby Police Department to develop appropriate program, schedule, and budget to carry out the Parking Enforcement programs and services to meet the parking enforcement objectives of Upper Darby Township. The Manager will have direct contact with parking customers and will tasked with providing appropriate solutions to issues that are presented, including settlements of disputes generated by customer complaints.

The Manager will also ensure the operation of equipment, Parking Enforcement vehicles, bikes, and continuous staff planning to ensure delivery of effective parking enforcement services.