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Collection Specialist
3 weeks ago
**Job description**
**This is an in office position**
Job Summary: The Recovery Specialist is responsible for initiating the appropriate action to recover outstanding claim balances by contacting consumers utilizing our state-of-the-art contact solution.
work closely with Insurance Claim Specialists in completing claims billing and follow-up activities.
Job Duties-- The duties of this position include but are not limited to the following:
- Respond to inquiries in a timely and effective manner and treat customers fairly and
consistently **Negotiates account settlements within established guidelines**
- Answer telephone calls regarding account inquiries and payment of claims Skills
- Strong listening skills must be able to listen and take directions
- Strong negotiation skills
- Basic computer knowledge
- excel and word
- Ability to work well in a team setting
**Salary**: $16.00 - $19.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
- Call center
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Negotiating Payments: 1 year (preferred)
- Debt Collection: 2 years (required)
Work Location: One location
Pay: $16.00 - $19.00 per hour
**Benefits**:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Weekly day range:
- Monday to Friday
Work setting:
- Office
**Experience**:
- Customer service: 1 year (preferred)
- Collections: 2 years (preferred)
Work Location: In person
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