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Collections Specialist

3 months ago

Phoenix, United States Thrivos Full time

Are you a collections superstar with a competitive spirit and a knack for staying cool under pressure? Join the fast-growing team at Thrivos as a Collections Specialist We are a reputable loan company seeking talented individuals who are passionate about delivering exceptional customer service and achieving results.

**Requirements**:

- Proven experience in collections or sales role, preferably in a financial or lending institution
- Strong knowledge of collection laws, regulations, and best practices
- Excellent communication and negotiation skills to effectively interact with customers and resolve outstanding balances
- Ability to handle challenging customer situations with empathy and professionalism
- Strong problem-solving and decision-making abilities to identify appropriate collection strategies
- Detail-oriented with excellent organizational and time management skills
- Ability to work independently and collaboratively in a team environment
- High school diploma or equivalent (some college coursework in finance or related field is preferred)
- Willingness to adhere to company policies, procedures, and compliance guidelines
- Reliable and punctual with a strong work ethic

**Perks and Benefits**:

- **Competitive salary with monthly performance-based bonus**:

- Comprehensive benefits package, including health insurance and retirement plans
- Positive and supportive workplace culture
- Free food & fun

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Vision insurance

Work setting:

- Call center
- Office

**Experience**:

- Collections: 2 years (preferred)

Work Location: In person