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Medical Front Desk Receptionist/office Assistant

3 months ago

Elmhurst, United States NYCTBI Full time

Able to build a one-on-one rapport with patients
- Have excellent people skills
- Possess a patient-focused mindset with a friendly and outgoing personality
- Able to work in a team environment with oversight from doctors and teammates
- Have a basic knowledge of computer software (e.g. updating and maintaining tracking spreadsheets)
- Providing energetic, warm, and caring interactions with patients and their families
- Maintaining a safe and secure workspace
- Keeping a clean and orderly office environment
- Assisting the doctors, administrative team, and fellow therapists to ensure efficiency and productivity.

**Administrative Duties**: (may include, but not limited to)
- Manage calendars and schedule appointments
- Answer and direct phone calls, take messages, and provide information as needed
- Welcoming patients and visitors in a professional and friendly manner
- Updating and filing patient medical records
- Handling correspondence, billing, and scanning of patient's files
- Preparing documents for billing, which includes scanning them and submitting them
- Assisting patients fill out forms
- Provide general office support, including filing, scanning, and photocopying documents
- Ensure the reception and therapy areas are clean and organized
- Perform data entry and maintain accurate records
- Assist with order entry and inventory management
- Setting up patients to do Vision Therapy (possibly)
- Translate from Spanish to English

**Experience**:

- Proficient in using Google Suite (Gmail, Google Docs, Google Sheets)
- Strong data entry skills with attention to detail
- Experience in calendar management and scheduling appointments
- Familiarity with order entry processes
- Previous office management or administrative experience in a medical office is a plus
- Customer service experience is highly desirable
- Knowledge of medical office procedures is an advantage
- Familiarity with phone systems and handling multiple phone lines

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Language**:

- Spanish (required)

Ability to Relocate:

- Elmhurst, NY 11373: Relocate before starting work (required)

Work Location: In person