Sevis and Systems Manager

2 weeks ago

Hoboken, United States Stevens Institute of Technology Full time

Job Description

International Student and Scholar Services (ISSS)

The International Students and Scholars Services (ISSS) serves Stevens' international students, faculty, research scholars, and staff, and provides pre and post-admission services to incoming international students. ISSS administers an increasingly complex array of government regulations; supports the US Department of Homeland Security's SEVIS system (Student and Exchange Visitor Information System), and manages the collection and entry of data and information in SEVIS to track the Stevens international student and scholar population in non-immigrant status. ISSS manages the Department of State's Exchange Visitor Program and its regulatory requirements. The ISSS is Stevens' primary resource for issues related to immigration compliance for international students, faculty, research scholar and staff as it relates to specific admissions, academic, enrollment, employment and travel matters. ISSS designs, plans and implements international student/scholar orientation programs and a variety of workshops to ensure immigration compliance and contributes to international students' cultural adjustment and academic success.

SEVIS and Systems Manager’s Job Description

Essential Duties & Responsibilities:

- Database Queries & Reports; Prepare and provide data for periodic reports;
- Coordinate and implement SEVIS reporting procedures for data collection and Batch processes; identify Batch glitches; assists in training staff members on Batching;
- Perform complex data reconciliation and examination to ensure institutional compliance; accountable for preparing and compiling statistical reports through Terra Dotta, SEVIS, and Stevens systems (Workday); develop graphic representations of data for presentations and reports
- Manage, monitor and update data reported to SEVIS;
- Manage F-1 & J-1 alerts for international students & scholars in SEVIS and Terra Dotta;
- Provide periodic technical status and reports to the Director;
- Provide information and recommendations to ISSS staff;
- Coordinate with the Information Technology department to make upgrades to systems as needed;
- Attend conferences and give conference presentations when needed on Database Maintenance & Management;
- Manage new and continuing student registration in SEVIS, via batch. Manage communication and address updates to SEVIS, via batch;
- Manage SEVIS-related database maintenance and data clean-up services as needed (duplicate records, data inconsistencies, archiving, etc.);
- Manage, monitor and ensure record retention per the University record retention policy and federal regulations;
- Manage Student Information System (Workday) to Terra Dotta data feed;
- Manage, monitor and update Stevens’ student information system (Workday), including reports, queries and data;
- Perform system audits to ensure the integrity and consistency of data in Terra Dotta, and campus databases, with SEVIS data, and manage correction of any inconsistent data;
- Respond to and resolve technical or institutional access problems related to electronic business processes, or request and coordinate outside help when needed;
- Manage all student/scholar-related IT ticket submissions and Terra Dotta portal/eForm issues for F-1 and J-1 students;
- Manage, monitor and update Stevens ISSS website/internal web pages/systems; Manage client and departmental inquiries related to access to Terra Dotta portal/eForm submission, Terra Dotta/SEVIS portal pin resets, merging records and eForm resets. Provide back up support for the University database maintenance and data clean-up services as needed (duplicate records, data inconsistencies, archiving, etc.);
- Submit tickets to IT and/or contact Terra Dotta in the event of unexpected system issues;
- Database & Electronic Business Services Production & Development Identify and research areas for technical improvements to ISSS processes, and suggest potential changes or enhancements;
- Monitor effectiveness of new processes, propose and implement changes as appropriate, and expand as needed to serve new purposes;
- Provide recommendations for continuous improvements in data collection and maintenance, and for improvement of data integrity. Participate in activities and groups related to database and system improvements;
- Train ISSS staff in use of advisor-related SEVIS/Workday/Slate, Terra Dotta and website functions. Campus-wide Terra Dotta training and on-going productions support including documentation to be used for training and on-going reference;
- Maintain campus-wide electronic business process documentation and update as needed due to updates in SEVIS and other database systems, as well as changes in internal ISSS processes and procedures;
- Monitor all SEVIS and Terra Dotta alerts for F-1/J-1 students remain current with SEVIS-related and regulatory updates pertaining to international students and scholars to ensure institutional compliance;
- Create Terra Do

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