Intake Coordinator

2 weeks ago

Naples, United States Preferred Care Home Health Services Full time

**Summary**:
Performs administrative duties to ensure the smooth and efficient operation of the home health agency.

**Essential Responsibilities and duties: (Note: Other duties may be assigned)**
- Answer telephones in a courteous manner and assist caller/direct to appropriate person
- Call inpatient facilities daily to follow-up with case maangers on agency patients
- Verify new patient eligibility (i.e., MECA)
- Verify insurance benefits and obtain authorization when needed
- Contact patient/caregiver and introduce company
- Enter patient's demographics into agency's EMR
- Assist in following up with physician's offices/marketers regarding outstanding orders
- Scanning documents in patient's medical record
- Contact staff regarding assignments and enter patient's scheduled visits into the Agency's computer system and confirm the receipt of external visits

**Qualifications**:

- High school diploma, FL Nursing license preferred

**Education and/or Experience**:

- Working knowledge of office practices and procedures
- Strong computer/data entry and software skills
- Some medical terminology or health care industry experience preferred

**Language Skills**:

- Must possess good communication skills, both written and verbal in English.
- Ability to communicate in other foreign languages is desirable

**Mathematical Skills**:

- Math skills required

**Reasoning Ability**:

- Able to work under pressure and handle mutli-task functions.
- Must be able to deal effectively with people.
- Must be self-motivated and resourceful

**Physical Demands**:

- Physical demands for this position includ an ability to be seated for extended periods of time and use computers/office equipment.
- Ability to lift light supplies and materials from time to time
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

**Work Environment**:

- The work environment characteristics here are representative of those an employee encounters while performing the essential functions of the job
- Reasonable accommodations may be made to enable individuals wiht disabilities to perform the essential functions
- Well-lit and well-ventilated areas with some exposure to disagreeable conditions
- Able to work in a non-smoking environment

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