Patient Coordinator

3 weeks ago


Naples, United States Shore Dental Partners Full time
Job DescriptionJob Description

SmileCreator of Naple is located in beautiful Naples, Florida. Part of a small emerging DSO with a private practice culture that includes competitive pay and an amazing learning environment for personal and professional growth, we are looking to hire a team of talented and passionate dental care providers.

We are actively looking for a friendly, self-motivated Patient Coordinator to join our team. Qualified candidates must possess a positive attitude, professional demeanor and outgoing personality, who is able to successfully fulfill the below responsibilities.

RESPONSIBILITIES:

  • Patient Intake/Check Out.
  • Confirming appointments.

  • Phone and email communications.
  • Works closely with the Practice Manager.

  • Insurance Verification

  • Insurance Claims Processing/Follow up

  • Treatment Plan Presentation

  • Account Receivables
  • Appointment Scheduling

  • Open Dental software

REQUIREMENTS:

  • Minimum 3 years customer service experience, dental industry experience a plus.
  • Must have a "thick" skin and be able to handle a high volume of angry/upset callers.
  • Must possess an above average phone demeanor.
  • Must be a great listener.
  • Must be reliable and dependable.
  • Must have a passion for helping others.

We offer a competitive compensation package with a robust benefits program that includes the following:

  • Medical Insurance
  • Dental Plan
  • Vision Insurance
  • Employee Assistance Plan
  • Life Insurance
  • Disability Plan
  • Paid Time Off
  • Paid Holiday Pay
  • Retirement Savings Plan with Generous Match


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