Patient Coordinator
3 weeks ago
SmileCreator of Naple is located in beautiful Naples, Florida. Part of a small emerging DSO with a private practice culture that includes competitive pay and an amazing learning environment for personal and professional growth, we are looking to hire a team of talented and passionate dental care providers.
We are actively looking for a friendly, self-motivated Patient Coordinator to join our team. Qualified candidates must possess a positive attitude, professional demeanor and outgoing personality, who is able to successfully fulfill the below responsibilities.
RESPONSIBILITIES:
- Patient Intake/Check Out.
Confirming appointments.
- Phone and email communications.
Works closely with the Practice Manager.
Insurance Verification
Insurance Claims Processing/Follow up
Treatment Plan Presentation
- Account Receivables
Appointment Scheduling
Open Dental software
REQUIREMENTS:
- Minimum 3 years customer service experience, dental industry experience a plus.
- Must have a "thick" skin and be able to handle a high volume of angry/upset callers.
- Must possess an above average phone demeanor.
- Must be a great listener.
- Must be reliable and dependable.
- Must have a passion for helping others.
We offer a competitive compensation package with a robust benefits program that includes the following:
- Medical Insurance
- Dental Plan
- Vision Insurance
- Employee Assistance Plan
- Life Insurance
- Disability Plan
- Paid Time Off
- Paid Holiday Pay
- Retirement Savings Plan with Generous Match
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