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Customer Service
4 weeks ago
Customer Service assistant and quote generation
**Principal Duties**:
accommodate expedites.
customer contact to provide information to customers on complete sales cycle from quotes to delivery.
Responds and resolves issues and or unique or complex request from customers.
Must have strong organizational skills as well as attention to detail.
Maintains files of P.O.’s and associated documentation. Files may be hard copies or soft copies.
Assist accounting and sales in investigating customer disputes, verifying pricing, and resolving discrepancies.
Coordinate information between sales, production and customer.
Review customer P.O.’s for accuracy against Sales Quotes
Create sales orders
Process sales orders
Liaison between customers and Manufacturing team
Data entry
Must work well under pressure
Willing to learn technical information
Understand and efficient with Quick books, excel, word,
Provide status updates to customers as requested
**Minimum Qualifications**:
3 years customer service with a manufacturing company
Collage degree preferred
3years’ experience in customer service
Computer literate I.E. Microsoft Excel, Quick books, word
Excellent organizational skills
Familiar with AS9100 practices
**Hourly Rate**:
$25 to $30.00 an hour depending upon experience
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work setting:
- In-person
Work Location: In person
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