Service Sales Representative

2 days ago


Tomball, United States Clifford Power Systems Inc Full time

**Position Summary**

As the Service Sales Representative your primary goal is to develop new business in a specific market as well as maintain and strengthen relationships with existing and potential customers. This position is also responsible for marketing Clifford Power and our products & services to end users. Additionally, the Service Sales Representative will follow up with customers throughout the selling process, assist customers with documentation, assist in formulation of marketing plans and provide weekly reports as requested.

You must be highly engaged and able to serve as a respected team member. Additionally, you will work with counterparts in Sales and Operations Leadership to ensure we are creating solutions that benefit our end user and Clifford Power equally.

Clifford Power Systems, Inc. is a privately held corporation currently supporting 170 employees in 9 offices across our footprint. This support includes providing standby power solutions for capital equipment purchase, leasing equipment, maintenance and repair of generator power systems and parts purchases. Clifford Power Systems is not just invested in power solutions; we're also invested in people. We know that our overall success is a combined effort, and we therefore strive to provide opportunities for our employees to learn, grow and thrive. Employees can take advantage of bonus structures, merit increases, comprehensive benefits plans, paid time off, 401K match, professional development and more.

We’re going to be upfront - Clifford Power Systems doesn’t suit everyone. We hire by our 8 core values (Engaged, Empowered, Excellent, Innovative, Safe, Responsible, Passionate and Fun) and are committed to having the right people in the right seats. If you are looking to become part of a high-energy team where you will play a key role in building upon the success of a company that already has great traction, we could be a match made in heaven

**Position Purpose**:
The primary responsibility of the Service Sales Representative is to develop new business in the assigned Territory and both maintain and improve relationships with existing and potential service customers. This position is also responsible for following up with customers throughout the selling process, assisting customers with documentation, assisting in formulation of marketing plans for the branch as well as providing weekly contact and quote reports as requested.

**Essential Job Functions**:
Sales/Product Portfolio
- Planned Maintenance (PM) Agreements
- Load bank testing
- Quoted repair work (fuel services and service time/material repairs)
- Extended Warranties

Additional Job Duties include but are not limited to:

- Maximize Customer-Facing selling time
- Build customer relationships
- Sales opportunity detection
- Close profitable orders
- Achieve assigned sales quota
- Produce year-over-year sales growth
- Reporting & data entry: Customer Relationship Management (CRM) & Sales Forecasting
- Overnight Travel

**Essential Job Requirements**:
EDUCATION

Bachelor’s degree in a business-related field

EXPERIENCE

Minimum of 2 years of outside sales experience, preferably in the emergency power generation industry or planned maintenance sales experience in other industries.

Basic knowledge of diesel and natural gas engine generators or electrical knowledge is a strong plus.

REQUIRED SKILLS
- Proven track record of closing sales and obtaining new business
- Territory/Prospecting planning
- Experience in a fast-paced selling environment
- Strong attention to detail and organizational skills
- Can listen and develop a customized solution, though questioning and building value
- Gather data to help; identify equipment, purchase process and qualify timelines.
- Ability to negotiate

ATTRIBUTES
- Possess a strong sense of urgency and drive for success
- Must work well in a team environment
- Hunter mentality
- Be strongly driven by customer satisfaction and retention
- Value driven sales mentality

PHYSICAL REQUIREMENTS

This position will be working primarily indoors or outdoors in a climate controlled, smoke free environment, but also requires the employee to be moving through other areas on a regular basis. From this movement, the employee will encounter varying temperatures from these areas. The normal auto and air travel hazards will apply. The noise level in the work environment is usually moderate, but can be higher in other areas.

While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time.

The employee must have a full range of body movements including use of hands to finger, handle, or feel objects, computer equipment and peripherals; and bending, reaching, and crouching.

Must have command of sight, hearing, touch and smell. Specific vision abilities required include close vision, depth perception, and the ability to adjust focus. These vision requirements in each area must be sufficient to shift in



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