Office Coordinator Ii

6 days ago

Norwalk, United States Telecare Corporation Full time

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

This program is a full service partnership between LA county and Telecare. The program structure mimics our current FSP programs in LA county, in that we are serving high acuity members who struggle with severe to moderate mental health symptoms. This FSP will specialize JIMH -justice involved mental health members. There are 200 FSP slots and 100 of those slots are dedicated to ODR - Office of Diversion and re-entry. 50 of the slots are dedicated to AOT/Care Court members, and last 50 slots will be a pilot for individual members being discharged from La Casa MHRC, bypassing Step Down and being accepted directly into FSP. The LA regions to be covered include, service Area 4, 6, 7, and 8.

**Full Time; AM 8:30 am - 5:00 pm with 24/7 availability for emergency call; Monday - Friday**

Expected starting wage starting at $65,560.00 - $70,047.38. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

***
The Office Coordinator II plans and organizes a variety of administrative and financial operations functions to support business operations.

**ESSENTIAL FUNCTIONS**
- Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders

Finance driven Job Duties:

- Performs insurance verification
- Provides support and direction for financial requests for staff and members served
- Provides Training and direction to ensure compliance with fiscal policies and procedures
- Facilitates Rep Payee services
- Facilitates Trust Banking services
- Prepares and validates payroll
- Enters AP batches weekly into accounting software
- Monitors client eligibility at admission/enrollment and throughout stay
- Prepares and reviews credit card entries
- Provides and maintains revenue information; provides billing information to A/R department and County agencies
- Records and deposits cash receipts
- Determines monthly journal entries required and confirms correct information is on reports
- Organizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and procedures

Medical Records driven job duties:

- Closes Charts per procedures
- Sets up Charts per checklists
- Basic chart preparation and following checklists for charts to assure compliance with standards (notes deficiencies)
- Orders medical records forms and supplies
- Safeguards confidential information per policies and requirements

Human Resources driven job duties:

- Runs compliance reports in systems including TOP/Relias and makes strategies to assure compliance
- Plans recruitment efforts for open positions with Administrator
- Provides back up regarding HR related duties to other locations when required
- Maintains personnel files per standard and checklist
- Distributes HR information to program personnel as directed by Corporate HR
- Assists in promoting open positions
- Tracks new hire paperwork and documentation including credentialing
- Enters information into TOP/Relias
- Runs and tracks MVR reports
- Processes Shoes for crew’s orders
- Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings
- Close out terminated files

Information Technology driven job duties:

- Acts as point of contact between program and IT for maintenance of phones, computers, hardware, and software
- Provides limited computer systems support to staff

Program/Department driven job duties:

- Inventory and purchasing for program related supplies/equipment
- Coordinate work events
- Assist with staff scheduling
- Order supplies (food, office, maintenance)
- Assist with events
- Prepares correspondence, agendas, meeting minutes/notes
- Assists leadership with special projects
- May serve as a relief or back up for the receptionist or other Administrative positions
- Calendars administrative tasks including MOU expirations, safety meetings, drills, etc.
- Helps coordinate and address maintenance requests
- Helps facilitate staff scheduling

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

**QUALIFICATIONS**
Required:

- High School or GED
- Two (2) years of Office Administration or one (1) year experience with an Associate’s degree
- One (1) year experience in a healthcare field
- Knowledgeable and proficient in MS Office programs
- Experienced ente

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