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Order Entry Specialist

4 months ago

Mountain Top, United States Cornell Cookson Full time

**CornellCookson, a division of Clopay Building Products is a leading** **manufacturer of commercial and grille doors.** We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team.

We have an excellent opportunity for an **Order Entry Specialist**

Summary:
Responsibilities/Principal Duties:

- Process orders, including releases and shop drawing requests timely.
- Review orders for accuracy before providing to Scheduling. Investigate and resolve order discrepancies and necessary corrections to orders released by customers.
- Issue credit memos; handle any pricing disputes.
- Assist other departments in efficient communication with internal and external customers. Including pricing discrepancies, credit memos, and shipping information.
- Support team by assisting with workload as needed.

Job Requirements:

- Minimum 3 - 5 years experience in an office environment.
- Rolling steel and sectional door experience desired but not required.
- Must be highly organized and have a proven ability to work independently and as a part of a team.
- Must have excellent verbal and written communication skills, quantitative math skills and excellent clerical skills.
- Ability to learn our product line and knowledge of WebGen/Frontier (ERP system), AS400, CRM, Work, Excel and Outlook preferred.
- Must be able to develop dealer relationships. High level of teamwork and interpersonal skills required.
- Ability to analyze complex problems, create solutions and make sound, independent decisions & plans.

We offer a competitive salary and a very comprehensive benefits package, including 401K, paid holidays, sick, and vacation time.

Equal Opportunity Employer, providing a drug-free work environment.

**Job Snapshot**:
**Employee Type**: Full-Time

**Location**: Mountain Top, PA (Hybrid)

**Job Type**: Admin - Clerical, Customer Service

**Experience**: Not Specified

**Date Posted**: 04/12/2024