Outdoor Cooking Sales Specialist

2 weeks ago


Mountain Home, Arkansas, United States Ace Hardware Full time

Notice to Applicant about this Employer: You are applying for a position with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store. The independent store owner is solely responsible for all employment-related decisions, including hiring, firing, and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position and has no control over interviews or hiring decisions.


About Ditta Enterprises


General Overview


The Outdoor Cooking Sales Specialist will play a vital role in receiving, stocking, and pricing merchandise while ensuring a clean and organized presentation of products, particularly in our Outdoor Cooking section. A genuine interest in outdoor grilling and cooking, or a willingness to learn, is essential for success in this role.


Key Responsibilities


  • Customer Engagement:
    • Represent [EMPLOYER] positively.
    • Proactively assist customers in resolving issues.
    • Welcome customers upon entry and thank them upon departure.
    • Maintain a friendly and approachable demeanor while interacting with customers and team members.
    • Respond promptly and courteously to all inquiries.
    • Escalate unresolved customer complaints to management.
    • Demonstrate strong product knowledge and familiarity with store layout.
    • Provide personalized service to enhance customer experience.
  • Store Operations:
    • Contribute to a safe and professional work environment.
    • Assist in receiving and stocking merchandise throughout the store.
    • Help maintain appropriate back stock levels.
    • Ensure cleanliness and orderliness of the sales floor, stockroom, and outdoor merchandise area.
    • Support merchandise resets and maintain current signage.
    • Assist Department Specialists with pricing changes and special orders.
    • Communicate any issues to the General Manager for follow-up.
    • Participate in team meetings and maintain professionalism in appearance and conduct.

Additional Information

  • Preferred: Clean driving record and age over 18 for potential delivery tasks.
  • Experience in hardware retail, along with computer and customer relation skills.
  • Physical Requirements: Ability to stand, walk, lift (up to 50 lbs), and climb as needed.


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